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slow sync and freezing on iPhone app

Kristina Handy's Avatar

Kristina Handy

19 Sep, 2022 01:17 PM

Hi,

I'm having issues with the iPhone app. It started freezing last month and it's VERY slow. Also, it is very slow to sync. I've been trying to sync it for several minutes now and the balance on my app doesn't match the balance in the program.

  1. 1 Posted by Stuart Beesley ... on 20 Sep, 2022 06:22 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    I would rebuild / refresh your sync data. I expect you’ve had sync setup for a long time?

    Kill iPhone app.

    Then on computer.
    Toolbox extension. Advanced mode. Advanced menu. Force refresh push sync. Wait a few minutes. Restart MD.

    Restart iPhone app.

  2. System closed this discussion on 20 Dec, 2022 06:30 AM.

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