Installing Moneydance on my IPad

jlaplant's Avatar

jlaplant

17 May, 2011 04:01 PM

I have downloaded the Moneydance App and followed the instructions when I get to Add my device (IPAD) I do not have the Access Key. I entered the key I got when I bought Money dance but it does not likethe I have.

  1. 1 Posted by Jessica Little on 17 May, 2011 06:41 PM

    Jessica Little's Avatar

    Hi Gerald,

    The Access Key is displayed on your iPad the first time you run the app. You'll need to enter that key (and not your Moneydance license key) in order to connect your iPad to your computer.

    Hope that helps. Please let me know if I can be of further assistance, and thanks for your interest in Moneydance!

    Jessica Little
    Moneydance Support

  2. 2 Posted by dalbaa on 23 Sep, 2011 02:03 AM

    dalbaa's Avatar

    The last time that my Moneydance was able to sync was on Monday, Sept 19. I tried the following, but no luck:
    1. disabled my firewall
    2. power cycled my iPad
    3. disconnected my Wi-Fi and then reconnected it
    4. replaced the moneydance.jar file with the preview release moneydance.jar file [Moneydance 2011r2 (798)]
    5. Selected forget device from Network Sync Settings, but now it can't find the app on my iPad.

    Please help me fix this problem.

    Thank you in advance.

    Anthony

  3. Jon Hoover closed this discussion on 23 Sep, 2011 08:01 PM.

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