Google drive sync issues

Robin's Avatar


30 Sep, 2022 03:00 PM

Entered something on my android Moneydance 3 days again and it says synched today on my moneydance app. Not showing up on Moneydance software on my computer. Have restarted software. Nothing. How do I force the sync? Is there another issue?

  1. 1 Posted by derekkent23 on 30 Sep, 2022 03:46 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Rodin

    You cannot use Google Drive to sync between a computer and an Android device. You have to use at least a free Dropbox account. You can use Google Drive to sync between computers but not to mobile devices.

    Hope this helps.

  2. 2 Posted by komadoriphotogr... on 30 Sep, 2022 04:34 PM

    komadoriphotography's Avatar

    Was writing quickly and miss typed and could not see where to correct. I do
    use Dropbox.


    From: derekkent23 <[email blocked]>
    Sent: Friday, September 30, 2022 11:46
    To: [email blocked]
    Subject: Re: Google drive sync issues [Syncing Moneydance with iPhone, iPod
    Touch, iPad, and Android Devices #16405]

  3. 3 Posted by derekkent23 on 03 Oct, 2022 06:56 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi komadoriphotogr

    I would suggest you reset syncing and using the sync method Dropbox Folder ensuring you have installed Dropbox client in the default location. That is you can see the Dropbox folder on your computer. C:\Users\users_name\Dropbox

    1. On your computer In Moneydance do a FILE – EXPORT BACKUP in case something goes wrong.

    2. On phone in Moneydance under setting disconnect and close the app.

    3. In Moneydance on your computer under FILES– SYNCING set SYNC METHOD to DON’T SYNC, then click OK.

    4. In the Dropbox folder rename the “.moneydancsync” folder to “.moneydancesync_old” and move it to another location on your hard drive, not in the Dropbox folder. This is just a backup and can be deleted is the process works OK.

    5. On your computer under FILE - SYNCING, set your set “Sync Method” to Dropbox Folder, click OK. Enter “Encryption Password”, OK.

    6. Wait for Dropbox folder “.moneydancesync” and its contents have been created in your Dropbox Folder on your computer. This can take some time.

    7. On your phone start the Moneydance App. On some devices you may need to click on the Dropbox symbol. You may be asked to sign in to your Dropbox account to allow Moneydance to access Dropbox if this is the first time the device has done this. The mobile app will search for your data set to sync. On the completion of the search, you should see your current data set listed. Select this to sync. You will then be asked to enter you Encryption Password, the password you entered on your computer FILE– SYNCING. After you have entered the password click BEGIN SYNCING. The initial sync can take a long time.

    Hope this helps.

  4. System closed this discussion on 02 Jan, 2023 07:00 AM.

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