Laptop won't sync with iPhone
Entries made on my iPhone app doesn't show on my laptop version.
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Support Staff 1 Posted by Maddy on 10 Oct, 2022 01:06 PM
Hi Randy,
We are sorry to hear about the problem you have encountered.
In order to determine what might be causing the problem, please can you provide the information below:
Which version and build of Moneydance are you using? To check, open Moneydance and select Help --> About Moneydance
Is your data file stored in the default location?
Please note: if you are syncing your data with a mobile device, or another system - you should NOT move your data file to a shared folder location, like Dropbox. The file should remain on your local system if your data is being synced or shared, as outlined here.
When you navigate to File->Syncing which sync method do you have selected? Dropbox Folder or Dropbox Connection, other?
Finally, is your most recent data showing on your phone or on your computer?
Thank you
--
Maddy, Infinite Kind Support
System closed this discussion on 09 Jan, 2023 01:10 PM.