Laptop won't sync with iPhone
Entries made on my iPhone app doesn't show on my laptop version.
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Support Staff 1 Posted by Maddy on 10 Oct, 2022 01:06 PM
We are sorry to hear about the problem you have encountered.
In order to determine what might be causing the problem, please can you provide the information below:
Which version and build of Moneydance are you using? To check, open Moneydance and select Help --> About Moneydance
Is your data file stored in the default location?
Please note: if you are syncing your data with a mobile device, or another system - you should NOT move your data file to a shared folder location, like Dropbox. The file should remain on your local system if your data is being synced or shared, as outlined here.
When you navigate to File->Syncing which sync method do you have selected? Dropbox Folder or Dropbox Connection, other?
Finally, is your most recent data showing on your phone or on your computer?
Maddy, Infinite Kind Support
System closed this discussion on 09 Jan, 2023 01:10 PM.