tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/16848-dropbox-folder-syns-option-missingInfinite Kind: Discussion 2023-05-01T16:50:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/577275622023-01-27T18:19:28Z2023-01-27T18:19:28ZDropbox Folder syns option missing<div><p>Try again and then upload help/console here.<br>
Also run toolbox extension and see if it tells you about a problem..?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/577275622023-01-27T19:12:06Z2023-01-27T19:12:13ZDropbox Folder syns option missing<div><p>Thank you. The toolbox identified that I had a "Dropbox Alias" issue and I was able to resolve that.</p>
<p>I have now opened the sync'd file on the secondary Mac. It is loading oddly. Only showing one hashed account and no transactions (screenshot)</p>
<p>I re-ran the toolbox which identified that the dataset was running in secondary mode (I guess that is correct?). I have attached the disgnostics from toolbox.</p>
<p>Any suggestions on where to go from here?</p></div>David Faulltag:infinitekind.tenderapp.com,2009-01-14:Comment/577275622023-01-27T19:13:11Z2023-01-27T19:13:15ZDropbox Folder syns option missing<div><p>screenshot attached this time</p></div>David Faulltag:infinitekind.tenderapp.com,2009-01-14:Comment/577275622023-01-27T19:47:22Z2023-01-27T19:47:22ZDropbox Folder syns option missing<div><p>Which machine was secondary?</p>
<p>I’m guessing you selected the wrong account on the second Mac when opening the sync file</p>
<p>Run toolbox on the primary mac.</p>
<p>What is the dataset name - is it ‘My Money'</p>
<p>Does the Dataset internal UUID: of ‘637c9de4-5519-41ce-8337-dc63f1bbbf33’<br>
… match on both?</p>
<p>In toolbox, click top right, open md folder and then open sync folder. Do this on both. How many folders are in each one? You need to select the same folder on both?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/577275622023-01-27T19:49:17Z2023-01-27T19:49:17ZDropbox Folder syns option missing<div><p>It’s also entirely possible that your sync setup is very old.</p>
<p>You can try this. On primary. Toolbox. Update mode. Advanced menu. Force refresh/push sync data. Wait 5 mins. Then restart all devices and see what happens.</p>
<p>??</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/577275622023-01-30T16:18:59Z2023-01-30T16:19:02ZDropbox Folder syns option missing<div><p>Thank you Stuart Beesley. Based on your thoughts I did this:</p>
<ol>
<li>Created a backup from the Primary computer<br></li>
<li>Stopped all sync'ing<br></li>
<li>Loaded the backup into a new (empty) MD dataset<br></li>
<li>I was then able to sync this new file across all devices</li>
</ol></div>David Faulltag:infinitekind.tenderapp.com,2009-01-14:Comment/577275622023-01-30T16:47:25Z2023-01-30T16:47:25ZDropbox Folder syns option missing<div><p>I presume when you say "Loaded the backup into a new (empty) MD dataset", you mean you performed File/Restore backup.. and then during this process you also UNTICKED retain sync settings..? If so, then what you did was restore a dataset and FYI this process blows away all sync settings allowing you to set it up again.. (just for others watching this thread)...</p>
<p>👍</p></div>Stuart Beesley (Mr Toolbox)