Sync with iPhone / iPad not working after update Deskto version to 2020 (5005)

Don Atkinson's Avatar

Don Atkinson

30 Mar, 2023 04:09 PM

I have just updated my desktop (Mac) version to the lates update ( 2023 (5005)) and now find that neither my iPhone nor iPad will sync. I see in the app store that the latest versions of these iOS apps was back in January. Do I need to wait for the iOS versions to be updated too?

  1. 1 Posted by derekkent23 on 30 Mar, 2023 04:17 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Don

    What sync method are you using, Dropbox Connection, Dropbox Folder or iCloud Drive?

    Hope this helps.

  2. 2 Posted by Stuart Beesley ... on 30 Mar, 2023 06:37 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    DB Connections has a bug.. being addressed...

  3. 3 Posted by Don Atkinson on 03 Apr, 2023 05:53 PM

    Don Atkinson's Avatar

    Any update on this issue? The silence is deafening.

  4. 4 Posted by Stuart Beesley ... on 03 Apr, 2023 06:00 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    it's fixed. Download latest...

  5. 5 Posted by Don Atkinson on 03 Apr, 2023 06:10 PM

    Don Atkinson's Avatar

    Thank you Stuart!

  6. System closed this discussion on 03 Jul, 2023 06:20 PM.

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