Syncing between mobile devices, main computer (Mac) STOPPED syncing this morning
I have tried everything, disconnected, reconnected to dropbox and Mac will not sync. However, I have tested the two mobile devices and they are syncing perfectly with dropbox. What is wrong? This happened suddenly. I even restored earlier file and still doesn't sync. Help!
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1 Posted by David Greene on 31 Jul, 2023 02:40 PM
This has been resolved. All of a sudden, it started working. Don't know why it quit but lost a morning trying to get this working. Hopefully doesn't happen again.
2 Posted by David L Greene on 31 Jul, 2023 02:41 PM
Resolved. Please cancel ticket. Thanks
On Mon, Jul 31, 2023, at 9:39 AM, Infinite Kind wrote:
> The Infinite Kind <https://infinitekind.com/>
> The Infinite Kind technical support: *infinitekind.com/help*
> email: *[email blocked]*
>
> Hello David Greene!
>
> This is an automated response to let you know that we've received your request:
>
> *Syncing between mobile devices, main computer (Mac) STOPPED syncing this morning*
>
> and will respond as quickly as possible. Answers to many common questions can be found in our knowledge base <https://infinitekind.tenderapp.com/kb> and user guide <https://infinitekind.tenderapp.com/kb/user-guides/moneydance-2015-user-guide>.
>
> Based on your support request, we think you may find the following articles from our FAQ helpful:
>
> • Syncing with Mobile App <https://infinitekind.tenderapp.com/kb/syncing-and-sharing-data/syncing-with-mobile-app>
> • Syncing with Other Computers <https://infinitekind.tenderapp.com/kb/syncing-and-sharing-data/syncing-with-other-computers>
> • Moving to a new computer <https://infinitekind.tenderapp.com/kb/file-locations-and-changes/moving-to-a-new-computer>
> We'll send an email to you (at [email blocked]) when we update your support request. Alternatively, you can keep track of this conversation online <https://infinitekind.tenderapp.com/discussions/iphone-ipod-touch-ipad-android-app-questions/17372-syncing-between-mobile-devices-main-computer-mac-stopped-syncing-this-morning>.
>
> Thanks again!
>
>
> Sincerely,
> The Infinite Kind
>
> Be a part of the Community: Blog <https://infinitekind.com/blog> | Twitter <https://twitter.com/theinfinitekind> | Facebook <https://facebook.com/MoneydanceApp>
>
> You have been sent this message because you recently opened a help request with The Infinite Kind.
>
Support Staff 3 Posted by Maddy on 31 Jul, 2023 02:43 PM
Hi ,
Thank you for contacting Moneydance support.
I'm very pleased to hear that.
I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.
--
Maddy, Infinite Kind Support
Maddy closed this discussion on 31 Jul, 2023 02:43 PM.