After initial sync, crashes when syncing on both iPphone and iPad

James Blanch's Avatar

James Blanch

31 Jul, 2011 10:58 PM

I'm brand new to Moneydance for Mac, reluctantly switching from Quicken 2007 due to the Rosetta issue. I was kind of excited about the mobile apps, but after initially successfully installing and syncing them on both my iPhone and iPad, they crash whenever they try to sync. Here is the console window:

Starting Moneydance 2011 (791)
Settings Folder: /Users/jamesblanch/.moneydance
OS: Mac OS X 10.6.8 x86_64
Java: 1.6.0_26 (Apple Inc.)
netsync extension adding listener for services of type mdncsync.tcp.local.
netsync: scanning for existing services...
Main.init()
svc type added: nfs.tcp.local.
svc type added: ipp.tcp.local.
svc type added: dacp.tcp.local.
svc type added: touch-able.tcp.local.
svc type added: home-sharing.tcp.local.
svc type added: rowmote.tcp.local.
svc type added: airport.tcp.local.
svc type added: raop.tcp.local.
svc type added: sleep-proxy.udp.local.
svc type added: acp-sync.tcp.local.
svc type added: afpovertcp.tcp.local.
svc type added: smb.tcp.local.
svc type added: adisk.tcp.local.
svc type added: pdl-datastream.tcp.local.
svc type added: riousbprint.tcp.local.
svc type added: printer.tcp.local.
svc type added: http.tcp.local.
svc type added: scanner.tcp.local.
svc type added: http-alt.tcp.local.
svc type added: mdncsync.tcp.local.
svc added: James Blanch�s iPad type:mdncsync.tcp.local.
requested service info svc resolved: James Blanch�s iPad; type:mdncsync.tcp.local.
attempting to sync with James Blanch�s iPad; URL: http://10.0.1.12:6366
�netsync: Done processing received txns... uploading new state
syncing txns after date: 20100731
java.net.ConnectException: Connection refused

at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:351)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:213)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:200)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:432)
at java.net.Socket.connect(Socket.java:529)
at java.net.Socket.connect(Socket.java:478)
at sun.net.NetworkClient.doConnect(NetworkClient.java:163)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:394)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:529)
at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:760)
at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:632)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1195)
at com.moneydance.modules.features.netsync.Main.syncWithDevice(Main.java:333)
at com.moneydance.modules.features.netsync.Main.tryToSyncWithURL(Main.java:263)
at com.moneydance.modules.features.netsync.Main.access$300(Main.java:34)
at com.moneydance.modules.features.netsync.Main$SyncMonitor.serviceResolved(Main.java:499)
at javax.jmdns.impl.ListenerStatus$ServiceListenerStatus.serviceResolved(ListenerStatus.java:104)
at javax.jmdns.impl.JmDNSImpl$1.run(JmDNSImpl.java:868)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:680)

svc removed: James Blanch�s iPad type:mdncsync.tcp.local.

I would be grateful for any help you can offer. I'm not willing to rename my devices to remove the apostrophes, which I noticed was a piece of advice offered to another user. That would be a big hassle for various reasons, and virtually all Apple mobile devices have names that include apostrophes. So I assume there must be another way to solve this problem. Thanks.

James

  1. 1 Posted by Jon Hoover on 05 Sep, 2011 09:48 PM

    Jon Hoover's Avatar

    Hi,
    We are aware that syncing for the Moneydance iphone/ipad app is not working well on some of our customer's network configurations. We apologize to those who have been affected by this. We have made it our top priority to redesign the syncing mechanism to address these issues.

    The next release of the app will include a syncing mechanism that is immune to issues with local network and router configurations.

    The new syncing mechanism will work in any network configuration and will not require both the desktop and device apps to be running at the same time. In addition, you will be able sync anywhere you have internet access.

    We are excited to roll out this fall an app with bulletproof connectivity that maintains the same standards of security and reliability you've found in the desktop version of Moneydance.

    We appreciate the patience that the Moneydance community who is affected by syncing issues has given us to figure out the best new implementation.

    Sincerely,
    Jon Hoover, Moneydance Support

  2. System closed this discussion on 31 Mar, 2015 03:38 PM.

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