trying to change sync methods, cannot change

Sir Stephen's Avatar

Sir Stephen

23 Sep, 2023 06:34 PM

version 2023.1 (5006) on MacBook Pro Ventura 13.6

Moneydance currently syncs to dropbox. I want to change to iCloud.

I change sync method to iCloud Drive. Encryption Passphrase gives one option "Show Passphrase". The message reads "Below is the password used to encrypt your data when syncing over dropbox. My passphrase is there, I am unable to change it, delete it or do anything else. I have restarted the app several times. I have changed it to Don't Sync and nothing changes.

Please help.

- Steve

  1. 1 Posted by Stuart Beesley ... on 23 Sep, 2023 07:01 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    You have to nuke your sync settings and start again to set the password. Toolbox extension can do this. Update mode. Advanced menu. Force reset sync settings.

  2. 2 Posted by Sir Stephen on 23 Sep, 2023 08:45 PM

    Sir Stephen's Avatar

    Dang - that worked beautifully. thank you.

    Any idea where in iCloud the sync files are stored? I don't see them anywhere.

  3. 3 Posted by Stuart Beesley ... on 24 Sep, 2023 04:47 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    toolbox. top right. open md folder. open sync folder.

  4. 4 Posted by Sir Stephen on 24 Sep, 2023 05:37 PM

    Sir Stephen's Avatar

    Thanks again. One more time - I get this warning about dropbox aliases. I have moved all sync to iCloud and don't use dropbox. Is there something else I should do? (see attached screenshot)

  5. 5 Posted by Stuart Beesley ... on 24 Sep, 2023 11:16 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Follow the instructions in the toolbox popup to address the issue. Enable update mode. Then advanced menu. Then you will see a button to fix the Dropbox alias.

  6. 6 Posted by Sir Stephen on 29 Sep, 2023 09:18 PM

    Sir Stephen's Avatar

    great - wonderful tool. Thank you

  7. 7 Posted by Stuart Beesley ... on 29 Sep, 2023 09:40 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Toolbox 🧰 +1 😃

  8. Ethan closed this discussion on 01 Oct, 2023 01:20 AM.

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