Moneydance doesn't synchronize with iPhone application

Olga's Avatar


02 Sep, 2011 12:41 PM


Recently I have added the Moneydance for iPhone extension, but it stopped synchronizing information after 2 or 3 successful attempts. Please advise how to fix this back.

Thank you.

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  1. 31 Posted by shane on 18 Feb, 2012 04:06 PM

    shane's Avatar

    Has the beta been released?? Any news??? How can I become a beta tester? Since my sync doesn't work, I would rather be a tester than have nothing.


  2. 32 Posted by Jon Hoover on 28 Feb, 2012 06:15 PM

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    Hi Shane,
    I will pass your interest onto the developers, currently there are doing a limited release beta-test and I think the scope is pretty small, so I am not sure how likely you will be added. But if you are not, we will be sure to post here as to when there is a public release beta.
    Thanks for your patience.
    Jon Hoover, Moneydance Support

  3. 33 Posted by plzr on 25 May, 2012 11:20 AM

    plzr's Avatar

    any updates?

  4. 34 Posted by ex on 25 May, 2012 11:42 AM

    ex's Avatar

    We waiting a more healthy sync..

  5. 35 Posted by Angie Rauscher on 25 May, 2012 09:18 PM

    Angie Rauscher's Avatar

    We're currently on build 28 of the beta app, and making really good progress. Most sync and other issues have been smoothed out, but we're still working on a few stubborn wrinkles. We're going to be posting more frequently on our Twitter feed to keep our users updated on the progress of the beta test, so I do encourage you to follow us on Twitter if that's a service you use. We will post on this thread when the update is available. I am very sorry that we don't have the fix ready for release yet, but we want to make sure the new app is really really ready.

    We'll also post on this thread as soon as the app is available,

    Angie Rauscher
    Moneydance Support

  6. 36 Posted by Jim Doll on 02 Jun, 2012 01:54 AM

    Jim Doll's Avatar

    I too am having sync issues. Right now I need to recover the 48 character access key. Is there any way of recovering it?

  7. 37 Posted by jstackpo on 02 Jun, 2012 10:59 AM

    jstackpo's Avatar

    Angie R:

    I don't use Twitter but want to keep myself notified...

    How about posting these informative updates on (or in) the Moneydance Blog

    << >>

    as well?

    Many thanks for your continuing efforts.

  8. 38 Posted by Angie Rauscher on 08 Jun, 2012 06:15 AM

    Angie Rauscher's Avatar

    Today we submitted the iOS app to Apple to approval, so we'll definitely post on our blog as soon as it's available. We're not sure how long the approval queue is (Apple is a bit opaque about it) but we're hoping soon! We'll also post on this thread when the app is available.

    Angie Rauscher
    Moneydance Support

  9. 39 Posted by Angie Rauscher on 19 Jun, 2012 04:57 PM

    Angie Rauscher's Avatar

    Some bad news: Apple did not approve our latest update to the iPhone/iPad/iPod Moneydance app. This was due to the Dropbox authorization page linking to an external signup form.

    The good news: we've re-submitted the app using a newer version of the Dropbox SDK that resolves the issue while also making the Dropbox authorization a bit easier. This submission also fixes a few small bugs that were discovered in the past week.

    We're all very sorry for the additional delay in getting the app update. I expect it will be another 5 working days which is Apple's current advertised time to review app updates.

    Angie Rauscher
    Moneydance Support

  10. 40 Posted by Angie Rauscher on 27 Jun, 2012 07:12 PM

    Angie Rauscher's Avatar

    We're delighted to announce that version 1.5 of the Moneydance app, including Dropbox based syncing, is now available. You can find the full announcement on our blog, and Knowledge base articles, including a video tutorial here. You can get to the app directly here

    If you have any questions, please post in our new category for questions about the app update. This will help us to more effectively address any questions related to the new version of the Moneydance iPhone app.

    We hope you love this new app as much as we do, and thanks as always for using Moneydance.

    Angie Rauscher
    Moneydance Support

  11. 41 Posted by Larry Wink on 27 Jun, 2012 07:19 PM

    Larry Wink's Avatar

    Thanks. I just updated the app, upgraded the Network Manager Extension and have successfully synced!

    Thanks again
    <mailto:[email blocked]>

  12. 42 Posted by Scott Meehan on 27 Jun, 2012 07:31 PM

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    Hi Larry,

    Glad to hear that it's working for you!

    Please let us know if we can be of further assistance!

    Scott Meehan
    Moneydance Support

  13. Scott Meehan closed this discussion on 27 Jun, 2012 07:31 PM.

  14. JT & Miki re-opened this discussion on 27 Jun, 2012 07:45 PM

  15. 43 Posted by JT & Miki on 27 Jun, 2012 07:45 PM

    JT &amp; Miki's Avatar

    On Jun 27, 2012, at 11:31 AM, Scott Meehan wrote:

    > #ignore

  16. Scott Meehan closed this discussion on 27 Jun, 2012 07:55 PM.

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