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Sync failed after Win 11 reset

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philipjhunt

01 Jan, 2025 01:45 AM

I reset Windows 11 on my Desktop PC. Reinstalled Moneydance OK. But, it's stopped syncing with my iPhone. Passwords are unchanged and correct.

1. 1 Posted by derekkent23 on 01 Jan, 2025 07:38 AM

   

   I am not support staff, just a user.
   Hi philip

   I assume you are using Dropbox Folder sync method within Moneydance?
   After your Windows 11 reset is Dropbox Client still installed?
   When you open Moneydance click HELP – CONSOLE WINDOW and SAVE and post the file you create.

   Have Fun, Stay Safe.

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2. 2 Posted by philipjhunt on 01 Jan, 2025 11:09 AM

   

   Oh dear. How embarrassing. I'm so used to Dropbox just being there, it didn't occur to me to reinstall it. The answer is the Dropbox client wasn't installed. It is now! Appreciate your help.

   Philip
   On Jan 1, 2025, 6:39 PM +1100, derekkent23 <[email blocked]>, wrote:

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3. 3 Posted by derekkent23 on 01 Jan, 2025 01:41 PM

   

   I am not support staff, just a user.
   Hi philip

   Glad I was able to help.

   Have Fun Stay Safe.

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