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MoneyDance APP cannot be installed on Android

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Antoine Nacouzi

01 Feb, 2025 04:45 PM

Dear Sirs, I'm not beeing able to install MoneyDance on my samsung phone device because the Following message On the Pay Sore : " This App isn't available on for your device because it was made for an older version of Android" ... Can u Please Assist me in that ??
thanks , Antoine.

1. 1 Posted by derekkent23 on 02 Feb, 2025 08:50 AM

   

   I am not support staff, just a user.
   Hi Antoine

   I use an Android phone. It probable older than yours. It runs Android 11 with no issues. What version of Android does your phone run? Knowing this may enable support to help you.

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2. Support Staff 2 Posted by Sean Reilly on 03 Feb, 2025 02:01 PM

   

   Hi Antoine,

   Is it possible that you at one point signed up for one of the beta or alpha testing versions of Moneydance? Those have expired and won't run on modern versions of Android (until I next update it) but if you leave the beta/alpha groups then it should work. Can you check by going to this page on your phone: https://infinitekind.com/moneydance-android (which will redirect to the Google Play Store) and check if there is a message saying that you are signed up for the beta or alpha test versions? If so, you should be able to leave the alpha or beta group from that page.

   Thanks,
   Sean

   --
   Sean Reilly
   Developer, The Infinite Kind
   https://infinitekind.com

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3. 3 Posted by Antoine Nacouzi on 05 Feb, 2025 09:43 PM

   
   Sorry for my late reply , 

   Actually it’s my wife phone Samsung S21 and running Android 14 as per the attached screenshot . 

   I used the link u provided and guided me to Google play store but immediately it is saying that the app is not available because it was made for an older version (attached is the screenshot of the message also ) 

   
   

   Thanks 

   Antoine 

   
   

   
   

   
   

   
   

   Sent from my iPhone

   
   

   On Feb 3, 2025, at 4:01 PM, Sean Reilly <[email blocked]> wrote:
   
   

    pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

   // Please reply above this line ================================================== From: Sean Reilly (Support staff) Hi Antoine, Is it possible that you at one point signed up for one of the beta or alpha testing versions of Moneydance? Those have expired and won't run on modern versions of Android (until I next update it) but if you leave the beta/alpha groups then it should work. Can you check by going to this page on your phone: https://infinitekind.com/moneydance-android (which will redirect to the Google Play Store) and check if there is a message saying that you are signed up for the beta or alpha test versions? If so, you should be able to leave the alpha or beta group from that page. Thanks, Sean -- Sean Reilly Developer, The Infinite Kind https://infinitekind.com On Sun, Feb 02 at 12:50 AM PST, derekkent23 wrote: I am not support staff, just a user. Hi Antoine I use an Android phone. It probable older than yours. It runs Android 11 with no issues. What version of Android does your phone run? Knowing this may enable support to help you.

   Having trouble reading this? View this discussion online: MoneyDance APP cannot be installed on Android . Reply with #ignore to stop receiving notifications for this discussion.

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