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Ian W Pettigrew's Avatar

Ian W Pettigrew

20 Mar, 2025 11:45 AM

I won't have a PC for some time and so I have the app on both my cellphone and tablet.
However I cannot seem to open a new account for a different bank. Please assist?
There is no "add account" button.

  1. Support Staff 1 Posted by Maddy on 20 Mar, 2025 01:02 PM

    Maddy's Avatar

    Hi Ian,
    Thank you for contacting Moneydance support.

    The mobile app is not a standalone app, it requires the desktop version to function fully.

    Additionally, you are able to create new accounts using the desktop version of Moneydance as outlined here.

    Lastly, for further information about Using the Mobile App, please refer to this article of the Knowledge Base.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by Ian Pettigrew on 20 Mar, 2025 03:46 PM

    Ian Pettigrew's Avatar

    Thank you for your assistance.

  3. Support Staff 3 Posted by Maddy on 20 Mar, 2025 03:49 PM

    Maddy's Avatar

    You are welcome!
    I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

    --
    Maddy, Infinite Kind Support

  4. Maddy closed this discussion on 20 Mar, 2025 03:49 PM.

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