iPhone is not seen under "add device"
I have read through all the documentation. My iPhone 4s running iOS5 is not discoverable via the Configure Network Syncing dialog box. I have made sure the iPhone is running on the same WiFi network, the MAC address is in the Router, the subnet mask is the same on both iPhone and iMac. Bonjour services are running on the router. My router is an Apple Airport Extreme base station.
What am I missing? If I could just get the blasted thing to be seen!
Thanks!
Ryan
Comments are currently closed for this discussion. You can start a new one.
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
1 Posted by james f on 17 Oct, 2011 05:03 AM
Do you have the "Moneydance app for iPhone" configured correctly?
http://help.infinitekind.com/kb/iphone-app/iphone-app-frequently-as...
2 Posted by Ryan Chai on 17 Oct, 2011 05:35 AM
Yeah I just downloaded the newest iPhone App from the App store. When it starts up it goes directly to the access code sync screen on the iPhone.
3 Posted by james f on 17 Oct, 2011 09:42 AM
The access code is configured correctly?
The name of your iPhone has no dashes or other special characters in it?
http://help.infinitekind.com/kb/iphone-app/the-network-sync-extensi...
4 Posted by Ryan Chai on 17 Oct, 2011 02:40 PM
Wow, I totally overlooked the iPhone name in that doc when I read it. I will give that a try. The name has a space and an apostrophe.
Thanks!
5 Posted by Angie Rauscher on 11 Jun, 2012 03:50 AM
On June 7 we submitted the iOS app to Apple to approval, so we'll definitely post on our blog, Twitter, and Facebook as soon as it's available. This update includes significant improvements to syncing, including Dropbox based syncing. We're not sure how long the approval queue is (Apple is a bit opaque about it) but we're hoping soon! We'll also post on this thread when the app is available.
Angie Rauscher
Moneydance Support
6 Posted by Angie Rauscher on 19 Jun, 2012 04:41 PM
Some bad news: Apple did not approve our latest update to the iPhone/iPad/iPod Moneydance app. This was due to the Dropbox authorisation page linking to an external signup form.
The good news: we've re-submitted the app using a newer version of the Dropbox SDK that resolves the issue while also making the Dropbox authorisation a bit easier. This submission also fixes a few small bugs that were discovered in the past week.
We're all very sorry for the additional delay in getting the app update. I expect it will be another 5 working days which is Apple's current advertised time to review app updates.
Angie Rauscher
Moneydance Support
7 Posted by Angie Rauscher on 27 Jun, 2012 07:33 PM
We're delighted to announce that version 1.5 of the Moneydance app, including Dropbox based syncing, is now available. You can find the full announcement on our blog, and Knowledge base articles, including a video tutorial here. You can get to the app directly here
If you have any questions, please post in our new category for questions about the app update. This will help us to more effectively address any questions related to the new version of the Moneydance iPhone app.
We hope you love this new app as much as we do, and thanks as always for using Moneydance.
Angie Rauscher
Moneydance Support
System closed this discussion on 31 Mar, 2015 03:41 PM.