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Syncing not working like it used to in prior versions of Moneydance

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Ned Campbell

02 Aug, 2025 07:31 PM

I have had an ongoing issue recently where transactions that I enter via the Moneydance app dont always sync with the dropbox file so that those transactions will show when working with the desktop application. Yet, when I enter applications via the desktop application, they will sync without issue via the dropbox file and show up in my Moneydance app on my Android app. This started with the last update to the Moneydance application. Does anyone else experience this and has anyone found a solution to this issue?

1. 1 Posted by MappleOrchard on 26 Sep, 2025 07:08 PM

   

   There are some old discussions about this ever since the last update to the Mobile app available in the Play Store:
   https://infinitekind.tenderapp.com/discussions/iphone-ipod-touch-ipad-android-app-questions/19186-moneydance-on-android-no-longer-syncing-correctly
   https://infinitekind.tenderapp.com/discussions/iphone-ipod-touch-ipad-android-app-questions/19193-after-update-mobile-app-on-android-wont-load

   The app and Sync'ing was working for me but has now failed. Looking for similar resolution. Good luck!

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2. Support Staff 2 Posted by Maddy on 29 Sep, 2025 02:13 PM

   

   Hi Ned,
   We are sorry to hear about the problem you have encountered.

   You should launch Moneydance and when you are in register view, navigate to Help->Console Window
   Click the icon with the horizontal ellipsis and navigate to Utilities->Reset Dropbox Folder Sync Data from This File.

   Also, you should navigate to File->Preferences/Settings->Network and ensure the feature to Sync data with mobile devices is selected.

   I hope this information is helpful. Please let us know if you have further questions or need more assistance.

   --
   Maddy, Infinite Kind Support

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3. 3 Posted by Raul martin on 21 Nov, 2025 10:38 PM

   

   This comment was split into a new private discussion: Syncing not working like it used to in prior versions of Moneydance

   Hi:
   I have the same problem as Ned. I reset the files and the sync data is with mobile device. The changes made on the Android app are not getting to Moneydance on my laptop. The changes made on my laptop do not get to the Android app. I'm running Android 15 and Windows 11 with Dropbox on the laptop only. I have used this since 2014 and never had this kind of problem. The Handybank app was very good.

   Thanks.

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4. System closed this discussion on 20 Feb, 2026 10:40 PM.