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iPhone app syncing, how to, again

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joshuaholland

20 Apr, 2010 04:24 AM

Can you provide more detailed instruction for syncing? I followed directions in the app, added netsync, configured, my iPhone showed up and I added it. Now what? I close the window and nothing happens. The app only opens to the instruction window with the incredibly long key string. The Extensions menu just show Configure Network Syncing.

I removed my device to start over just to see now it says No devices running Moneydance were found.

What am I missing? Thanks.

1. 1 Posted by Tomas Lesik on 20 Apr, 2010 04:45 AM

   

   Same problem. Added ext. then device. Entered the key.
   Then nothing happens on the iphone. tried resetting desktop app and iphone app but the syncing instructions keep coming up on the iphone...

   Also tried entering the key with and with out spaces. Neither helped.
   Does that matter???

   Thanks

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2. 2 Posted by momkat on 20 Apr, 2010 04:46 AM

   

   You are not alone... I have the same problem

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3. 3 Posted by joshuaholland on 20 Apr, 2010 04:50 AM

   

   I was able to get Moneydance to recognize my iPhone again, but still have the same problem. The app never goes past the instruction screen. Both Moneydance desktop and iPhone app are open on the same network.

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4. 4 Posted by no.spam.dave on 20 Apr, 2010 05:09 AM

   

   I GOT IT. Because my iPhone had a space in the name, I uninstalled the app from my iPhone, changed the name to a single string, and reinstalled the iPhone app. Then I typed the code into the Network Sync Config (left to right, top to bottom, including spaces). Then everything sync'd fine. The only thing I don't see are balances on loans that normally show up on the HOME screen in MoneyDance 2010 Mac desktop program.

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5. 5 Posted by joshuaholland on 20 Apr, 2010 11:56 AM

   

   I don't have any spaces in my iPhone name.

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6. 6 Posted by joshuaholland on 20 Apr, 2010 12:09 PM

   

   Also, every time I launch Moneydance, it asks me if I want to allow incoming network connections (I allow). The setting doesn't seem to stick.

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7. 7 Posted by Jaime on 20 Apr, 2010 12:37 PM

   

   Try updating MD to version 748. That worked for me.

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8. 8 Posted by Quinten Dreesma... on 20 Apr, 2010 01:42 PM

   

   Indeed, version 748 syncs fine.

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9. 9 Posted by Paul on 20 Apr, 2010 01:51 PM

   

   Updating to build 748 worked for me as well. But I should I trust the beta with my financial information?

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10. 10 Posted by Angie Rauscher on 20 Apr, 2010 04:28 PM

    

    Earlier in the day the app would only work with build 748 (the latest preview build) of Moneydance, but this issue has now been resolved. Would you please try again and let me know how it goes? I apologize for any inconvenience this may have caused you.

    Build 748 is stable enough for daily use, and will in fact become the next stable release in the next few days. I personally always use the latest beta version for my personal financial info and have never had a problem.
    

    Please let me know if I can be of further assistance,

    Angie Rauscher
    Moneydance Support

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11. Angie Rauscher closed this discussion on 20 Apr, 2010 04:28 PM.

12. Tomas Lesik re-opened this discussion on 20 Apr, 2010 04:54 PM

13. 11 Posted by Tomas Lesik on 20 Apr, 2010 04:54 PM

    

    Hi Angie,
    Yes upgrading to 748 did work.

    Thanks,

    Tomas Lesik

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14. Ben Spencer closed this discussion on 20 Apr, 2010 05:06 PM.