iPad2 not seen by Moneydance

Tony's Avatar


01 Dec, 2011 02:42 PM

Moneydance does not see my iPad2. Never has. Tried on various different networks. Using the most recent version of Moneydance (in demo mode) and the latest version of the iPad app.

I've tried ALL of the suggestions in your forums.

Also... when, and if, it ever works I hope it will work in landscape mode on the ipad.

  1. 1 Posted by Jon Hoover on 02 Dec, 2011 07:07 PM

    Jon Hoover's Avatar

    Hi Tony,
    We plan to have released by the end of the month a total rewrite of how the i-app connects and this should address the issue.
    I apologize for the inconvenience and thank you for your patience.
    Jon Hoover, Moneydance Support

  2. 2 Posted by Tony Smyles on 02 Jan, 2012 03:57 AM

    Tony Smyles's Avatar

    Hi. Now the sync works... mostly.
    Next question: when will the ipad2 app have more functionality? For instance, currently it shows the dates with the newest entries on top. I'm used to having the newest transactions at the bottom (as they are in the Mac app). When will the ipad app be able to do this, or be configurable?

  3. 3 Posted by Kern May on 03 Jan, 2012 09:43 PM

    Kern May's Avatar

    I have a similar problem configuring my iPad. In my case Money Dance detects my iPad but don't accept the key. I've entered it row wise and column wise, with spaces, without spaces, with dashes. No matter how I entered it never worked.

  4. 4 Posted by Brad France on 04 Jan, 2012 09:13 PM

    Brad France's Avatar

    I am interested in Moneydance and would like to know if you have fixed the problem with the Ipad2? Also, I am waiting for a response for questions that I emailed yesterday. Any help would be greatly appreciated.

  5. 5 Posted by Jon Hoover on 05 Jan, 2012 02:07 AM

    Jon Hoover's Avatar

    Tony: Unfortunately, most of the effort of the redesign is just on the connection protocol, I wouldn't expect major changes around other aspects of the program.
    Kern: I'm not sure why it isn't working but the easiest fix would be to remove the app and download and install it again. You will be issued with a new access key and it will hopefully work.
    Brad: The new app is in beta-testing right now and will hopefully be out soon.
    Jon Hoover, Moneydance Support

  6. System closed this discussion on 31 Mar, 2015 03:43 PM.

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