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Transaction created on iPad could not be edited or deleted from Mac

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boreham

Mar 24, 2015 @ 10:49 PM

I created a four split transaction on the iPad. When this was opened on the Mac initially it showed the correct total, but did not say "four splits" in the category. After a few seconds the total changed to the value of the last of the four splits. The four split transaction was still all correct on the iPad.

Attempts to edit the transaction on the Mac initially appeared to be successful, but after a short while it reverted to the incorrect initial state.

I created a complete new four split transaction on the Mac, which sync'd correctly to the iPad, in addition to the original one.

Then I tried to delete the original transaction on the Mac, and it appeared to be deleted, but after a short while it reappeared.

When I deleted the initial transaction on the iPad (on which it had been initially created) it was successfully deleted from the iPad and the Mac.

All the above was initially with the release version of 2015.3 build 1170, but I installed build 1182 in case it helped but it was the same.

Until resolving this I will have to treat the iPad as a read-only device.

1. 1 Posted by jdriver68 on Mar 25, 2015 @ 12:36 AM

   

   I, too, am having a similar problem using my iPhone. The splits show up on my iPhone, but my iMac does not acknowledge them. I thought they were working before, but now have stopped. (But I do not know which build I was initially using)

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2. 2 Posted by Scott Meehan on Mar 26, 2015 @ 03:39 PM

   

   Hi Everyone,

   Can you try disabling Dropbox syncing via File -> Syncing in Moneydance, then close Moneydance and, using the Dropbox app or website interface, delete the:

   .moneydancesync

   folder on your Dropbox folder, then re-open Moneydance and re-enable Dropbox syncing via File -> Syncing, then sign out of Dropbox syncing on the Moneydance mobile app and sign back in and start syncing again and see if that fixes the issue for you?

   Scott Meehan
   Infinite Kind Support

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3. 3 Posted by jdriver68 on Mar 30, 2015 @ 01:08 AM

   

   Scott Meehan,Thank you for guiding me through a solution to the iPhone refresh issue.  After disconnecting from Dropbox, then logging into Dropbox and removing the Moneysync file, then reconnecting MoneyDance back to Dropbox, I was able to see a split on my iMac after using my iPhone.  Thank you!
   Incidentally, I made a mistake on the split on my iPhone, but immediately corrected it (on the iPhone).  The next day I was looking at MoneyDance on the iMac and saw that the 'updated' split was not there -- only my original split.  The mistake was that part of the split was registering as a deposit and part of it was a withdrawal.  Both were supposed to be withdrawal.
   Jay Driver
    

        On Thursday, March 26, 2015 10:39 AM, Scott Meehan <[email blocked]> wrote:
      
    

     #yiv5772282237 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv5772282237 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

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4. 4 Posted by Scott Meehan on Apr 01, 2015 @ 07:37 PM

   

   Hi Jay,

   I'm glad to hear that it's working for you now! Please let us know if we can be of further assistance!

   Scott Meehan
   Infinite Kind Support

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5. Scott Meehan closed this discussion on Apr 01, 2015 @ 07:37 PM.