Connection to IPAD2 disappeared

Steve Primot's Avatar

Steve Primot

13 Feb, 2012 11:56 PM

Not sure when it happened, but ipad2 did not sync with MD2011r2 (803) (running on Ubuntu 11.10).

The IPDAD2 reported that the last sync was 1 month ago (last time I ran it). I went on the LINUX system (192.168.1.104) to make sure it was running MD and then to network sync for the configuration. I tried to add another device but nothing was found. I deleted the device and tried to add it and same problem. I pinged for the IPDA2 on the system and got an answer to 192.168.1.103, which is what was the configuration (system settings) on the IPAD2.

I uninstalled and re-installed the app. Same issue. I went so far as to "renew lease" on Ipad2, but no further.

  1. 1 Posted by Angie Rauscher on 16 Feb, 2012 05:59 PM

    Angie Rauscher's Avatar

    Steve,

    When I re-created my connection to my iPad, I found that renaming the device, and making sure there were no special characters in the name, make it possible to re-create the connection. Could you please give that a try and see if it works?

    Let me know how it goes and we'll move forward from there,

    Angie Rauscher
    Moneydance Support

  2. 2 Posted by Steve Primost on 17 Feb, 2012 12:03 AM

    Steve Primost's Avatar

    Angie --

    I did that as it is now IOS5-Ipad2-sprimost. Still unclear why it would
    suddenly stop.

    It did not work. (Had the IPad2 at the configure screen with the
    encryption info, and my linux system doing the search.

    What ports are we using for this, as I can go into my personal firewall
    and check that these are not blocked?

    Thanks

    Steve

  3. 3 Posted by Angie Rauscher on 19 Jun, 2012 04:58 PM

    Angie Rauscher's Avatar

    Some bad news: Apple did not approve our latest update to the iPhone/iPad/iPod Moneydance app. This was due to the Dropbox authorization page linking to an external signup form.

    The good news: we've re-submitted the app using a newer version of the Dropbox SDK that resolves the issue while also making the Dropbox authorization a bit easier. This submission also fixes a few small bugs that were discovered in the past week.

    We're all very sorry for the additional delay in getting the app update. I expect it will be another 5 working days which is Apple's current advertised time to review app updates.

    Angie Rauscher
    Moneydance Support

  4. 4 Posted by Angie Rauscher on 27 Jun, 2012 07:12 PM

    Angie Rauscher's Avatar

    We're delighted to announce that version 1.5 of the Moneydance app, including Dropbox based syncing, is now available. You can find the full announcement on our blog, and Knowledge base articles, including a video tutorial here. You can get to the app directly here

    If you have any questions, please post in our new category for questions about the app update. This will help us to more effectively address any questions related to the new version of the Moneydance iPhone app.

    We hope you love this new app as much as we do, and thanks as always for using Moneydance.

    Angie Rauscher
    Moneydance Support

  5. System closed this discussion on 31 Mar, 2015 03:50 PM.

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