IPAD WILL NOT SYNC WITH MACBOOK
I have tried private networking and MacBook does not see the IPad. Firewall is off. I have not been able to sync one time with MD. Can someone please give me help or lead me in another direction. This is going on for about a week now.
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1 Posted by sachsdmsr on 28 Feb, 2012 04:03 PM
Below is the console report. It still doesn't recognize the IPad.
Starting Moneydance 2011r2 (803)
Settings Folder: /Users/sharonsachs/.moneydance
OS: Mac OS X 10.7.3 x86_64
Java: 1.6.0_29 (Apple Inc.)
netsync extension adding listener for services of type mdncsync.tcp.local.
netsync: scanning for existing services...
svc type added: printer.tcp.local.
svc type added: pdl-datastream.tcp.local.
svc type added: ipp.tcp.local.
svc type added: http.tcp.local.
svc type added: scanner.tcp.local.
svc type added: http-alt.tcp.local.
svc type added: mdncsync.tcp.local.
2 Posted by Jessica Little on 29 Feb, 2012 01:06 PM
We have knowledge base article that contains some steps to resolve this issue. It's located at: http://help.infinitekind.com/kb/iphone-app/the-network-sync-extensi...
Are you able to connect after going through that article?
Jessica Little
Moneydance Support
3 Posted by sachsdmsr on 01 Mar, 2012 02:25 AM
Hi Jessica,
I've gone all through that list before and it hasn't worked. My firewall is off and has been. I haven't figured out how to command prompt to ifconfig, but I have confirmed the addresses were the same. I have now put in a message to my wifi provider to see if there's anything that could be blocking me.
It seems to me that this should be able to be worked out. MacBook Pro to IPad, both are new within the past three months.
4 Posted by sachsdmsr on 01 Mar, 2012 04:24 AM
Jessica
Question - I've been wondering if this could be an issue. Money dance on my Mac is not in my apps folder; it is in documents. I can't figure out how to get in the apps folder. Am I missing something?
Sent from my iPad,
Blessings, Sharon
5 Posted by Jessica Little on 02 Mar, 2012 04:29 PM
Hi Sharon,
The folder that your application is in shouldn't matter on a Mac, though is is a good idea to have it in your Applications folder if possible. I've attached a new version of the Netsync extension that might resolve your syncing issue. You can install it using the Extension Manager's "Add From File" button. Can you install this update and let me know if you are able to sync then?
Jessica Little
Moneydance Support
6 Posted by sachsdmsr on 02 Mar, 2012 07:21 PM
Hi Jessica,
Well I downloaded it (v.15) and it changed the screen, but still did not find the IPad. I tried this with wifi and then also with a private network (computer to computer). Nothing worked. I did drag the app into the app folder.
I really hope that someone can come up with an answer soon.
Thanks again,
Sachsdmsr
7 Posted by sachsdmsr on 02 Mar, 2012 07:27 PM
Hi Jessica,
I downloaded (v.15) and the screen was different that searched for the IPad, but it still didn't locate it. I tried this while both were on wifi and then also a private network (computer to computer). I have also dragged the application into the application folder. I really hope you all can resolve this dilemma for me soon.
Thanks for your help.
Sachsdmsr
8 Posted by sachsdmsr on 02 Mar, 2012 07:35 PM
Hi Jessica,
I just was rechecking and discovered that the extensions in the folder still say v14, but the download is v15. Why didn't it change?
Sachsdmsr
9 Posted by sachsdmsr on 02 Mar, 2012 10:40 PM
Hi again Jessica,
Just thought you might like to see the console report since I downloaded v.15.
Starting Moneydance 2011r2 (803)
Settings Folder: /Users/sharonsachs/.moneydance
OS: Mac OS X 10.7.3 x86_64
Java: 1.6.0_29 (Apple Inc.)
netsync extension adding listener for services of type _mdncsync._tcp.local.
netsync: scanning for existing services...
svc type added: _smb._tcp.local.
event: md:file:opening with data file: null
event: md:account:root with data file:
event: md:file:opened with data file:
netsync: scanning for existing services...
svc type added: _ipp._tcp.local.
svc type added: _printer._tcp.local.
svc type added: _pdl-datastream._tcp.local.
svc type added: _http._tcp.local.
event: md:account:select with data file:
svc type added: _scanner._tcp.local.
event: md:account:root with data file:
svc type added: _http-alt._tcp.local.
netsync extension adding listener for services of type _mdncsync._tcp.local.
netsync: scanning for existing services...
svc type added: _printer._tcp.local.
svc type added: _pdl-datastream._tcp.local.
svc type added: _ipp._tcp.local.
svc type added: _http._tcp.local.
svc type added: _scanner._tcp.local.
svc type added: _http-alt._tcp.local.
svc type added: _smb._tcp.local.
java.util.zip.ZipException: error in opening zip file
at java.util.zip.ZipFile.open(Native Method)
at java.util.zip.ZipFile.<init>(ZipFile.java:127)
at java.util.zip.ZipFile.<init>(ZipFile.java:143)
at com.moneydance.apps.md.controller.ModuleLoader$FMClassLoader.<init>(ModuleLoader.java:174)
at com.moneydance.apps.md.controller.ModuleLoader.loadFeatureModule(ModuleLoader.java:41)
at com.moneydance.apps.md.controller.Main.getExternalFeatureModule(Main.java:448)
at com.moneydance.apps.md.view.gui.extensions.ExtensionListView.installFromFile(ExtensionListView.java:99)
at com.moneydance.apps.md.view.gui.extensions.ExtensionListView.addFromFile(ExtensionListView.java:91)
at com.moneydance.apps.md.view.gui.extensions.ExtensionListView$1.actionPerformed(ExtensionListView.java:49)
at com.moneydance.apps.md.view.gui.MDAction.actionPerformed(MDAction.java:166)
at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2028)
at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2351)
at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:387)
at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:242)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:236)
at java.awt.Component.processMouseEvent(Component.java:6373)
at javax.swing.JComponent.processMouseEvent(JComponent.java:3267)
at java.awt.Component.processEvent(Component.java:6138)
at java.awt.Container.processEvent(Container.java:2085)
at java.awt.Component.dispatchEventImpl(Component.java:4735)
at java.awt.Container.dispatchEventImpl(Container.java:2143)
at java.awt.Component.dispatchEvent(Component.java:4565)
at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4621)
at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4282)
at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4212)
at java.awt.Container.dispatchEventImpl(Container.java:2129)
at java.awt.Window.dispatchEventImpl(Window.java:2478)
at java.awt.Component.dispatchEvent(Component.java:4565)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:679)
at java.awt.EventQueue.access$000(EventQueue.java:85)
at java.awt.EventQueue$1.run(EventQueue.java:638)
at java.awt.EventQueue$1.run(EventQueue.java:636)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:98)
at java.awt.EventQueue$2.run(EventQueue.java:652)
at java.awt.EventQueue$2.run(EventQueue.java:650)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:649)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:296)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:201)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)
netsync extension adding listener for services of type _mdncsync._tcp.local.
netsync: scanning for existing services...
svc type added: _scanner._tcp.local.
svc type added: _http._tcp.local.
svc type added: _http-alt._tcp.local.
svc type added: _smb._tcp.local.
svc type added: _pdl-datastream._tcp.local.
svc type added: _printer._tcp.local.
svc type added: _ipp._tcp.local.
svc type added: _rfb._tcp.local.
svc type added: _rfb._tcp.local.
svc type added: _rfb._tcp.local.
Exception in thread "SocketListener(Sharons-MacBook-Pro-local.local.)" java.lang.NullPointerException
at com.moneydance.apps.md.controller.ModuleLoader$FMClassLoader.loadResource(ModuleLoader.java:224)
at com.moneydance.apps.md.controller.ModuleLoader$FMClassLoader.loadClass(ModuleLoader.java:289)
at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
at javax.jmdns.impl.JmDNSImpl$ServiceTypeEntry.add(JmDNSImpl.java:248)
at javax.jmdns.impl.JmDNSImpl.registerServiceType(JmDNSImpl.java:1107)
at javax.jmdns.impl.JmDNSImpl.handleRecord(JmDNSImpl.java:1387)
at javax.jmdns.impl.JmDNSImpl.handleResponse(JmDNSImpl.java:1412)
at javax.jmdns.impl.SocketListener.run(SocketListener.java:60)
Exception in thread "SocketListener(Sharons-MacBook-Pro-local.local.)" java.lang.NullPointerException
at com.moneydance.apps.md.controller.ModuleLoader$FMClassLoader.loadResource(ModuleLoader.java:224)
at com.moneydance.apps.md.controller.ModuleLoader$FMClassLoader.loadClass(ModuleLoader.java:289)
at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
at javax.jmdns.impl.JmDNSImpl$ServiceTypeEntry.add(JmDNSImpl.java:248)
at javax.jmdns.impl.JmDNSImpl.registerServiceType(JmDNSImpl.java:1107)
at javax.jmdns.impl.JmDNSImpl.handleRecord(JmDNSImpl.java:1387)
at javax.jmdns.impl.JmDNSImpl.handleResponse(JmDNSImpl.java:1412)
at javax.jmdns.impl.SocketListener.run(SocketListener.java:60)
Sachsdmsr
10 Posted by Jessica Little on 18 Jun, 2012 12:41 PM
HI Sachsdmsr,
I'm sorry for my delayed response. We have a new version of the App that fixes a number of syncing issues and adds support for Dropbox syncing. It is currently being reviewed by Apple and should be released for download today (hopefully). We'll let you know when it's out. Upgrading that and your Net Sync extension should resolve the issue.
Jessica Little
Moneydance Support
11 Posted by sachsdmsr on 19 Jun, 2012 12:49 PM
Thank you Jessica I'll await your notification.
Sent from my iPad,
Blessings, Sharon
12 Posted by Scott Meehan on 19 Jun, 2012 03:16 PM
Hi Sharon,
Just to give you an update, the app has been delayed by Apple's review process and will not be released today. It should still be released very soon and we will notify you when the update is out.
Sorry for the delays and thanks for your patience!
Scott Meehan
Moneydance Support
13 Posted by sachsdmsr on 19 Jun, 2012 04:54 PM
Thanks. I'll wait to hear from you. I really hope it works.
Sent from my iPad,
Blessings, Sharon
14 Posted by Angie Rauscher on 27 Jun, 2012 07:14 PM
We're delighted to announce that version 1.5 of the Moneydance app, including Dropbox based syncing, is now available. You can find the full announcement on our blog, and Knowledge base articles, including a video tutorial here. You can get to the app directly here
If you have any questions, please post in our new category for questions about the app update. This will help us to more effectively address any questions related to the new version of the Moneydance iPhone app.
We hope you love this new app as much as we do, and thanks as always for using Moneydance.
Angie Rauscher
Moneydance Support
System closed this discussion on 31 Mar, 2015 03:50 PM.