Sync has stopped working

The Cappuccino Kid's Avatar

The Cappuccino Kid

07 Mar, 2012 09:20 AM

Hi,

Syncing with my iphone 4 has worked fine for months. Last week I was having general connection problems with my phone and had to reset network connections. Since then, syncing isn't working.

My laptop and phone are both on the same subnet but I get "unreachable" if I try to ping my iphone. Could there be general network issues?

Thanks

  1. 1 Posted by Angie Rauscher on 08 Mar, 2012 03:28 AM

    Angie Rauscher's Avatar

    TCK,

    This sounds a lot like a network issue, since your phone is unreachable. I'd give it a try from that angle first. If you can get your phone reachable on your network and you're still not able to sync, let me know and we'll work on it further.

    Angie Rauscher
    Moneydance Support

  2. System closed this discussion on 31 Mar, 2015 03:50 PM.

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