Lost All Transactions on iPhone

mikeymo's Avatar

mikeymo

01 Apr, 2012 01:48 PM

I purchased a new desk computer (mac) and installed money dance. I already had a laptop with money dance on it. Using file sharing I opened my moneydance file on the laptop using my desktop without a problem. I entered some transactions and all is well. Then I installed the network tool on my desktop so I could exchange information with my iPhone money dance app. Running money dance on the desktop I opened money dance on the iPhone and the iPhone said it was sync. Problem is none of the transactions I entered on the iPhone came over to the desktop. I had three weeks of transactions. Is there anything I can do to retrieve the transactions that were on my iPhone.

  1. 1 Posted by Scott Meehan on 28 May, 2012 07:30 PM

    Scott Meehan's Avatar

    Hi Mike,

    Sorry for our delayed response! While you've likely either fixed or worked around this specific issue by now, if you haven't or for future reference, if the sync fails the first thing to do is try syncing again.

    Please let us know if we can be of further assistance!

    Scott Meehan
    Moneydance Support

  2. Scott Meehan closed this discussion on 28 May, 2012 07:30 PM.

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