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No Drop Box Option on Iphone

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R. Mark Biech

25 Jun, 2012 06:00 AM

I have received your email about the dropbox sync option .... 25JUN12 ....
I have downloaded the dropbox software ...
enabled the extension in MoneyDance on my Mac

on iphone ... per your video .. there should be an option to choose dropbox as a sync point. I don't have that. I deleted and redownloaded on iphone, but now the iphone app tells me to go into moneydance on my mac and sync via the network ... no drop box option ...

please advise ..... Mark

1. 1 Posted by Nigel on 25 Jun, 2012 07:00 AM

   

   Presumably your iOS app is not updated to 1.5. At the moment only 1.4 is available in the UK app store. I'd imagine it will be out soon. Once you update you'll see the Dropbox option.

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2. 2 Posted by R. Mark Biech on 25 Jun, 2012 05:37 PM

   

   Hi Nigel ... I am a Canadian using the Canadian iTunes page as well as the .com (US) page .... I see on it that it hasn't been updated since Aug 2010 ... http://itunes.apple.com/us/app/moneydance/id367748818?mt=8

   it's 1.4 there and the app store on my Canadian iphone ...

   ??

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3. Support Staff 3 Posted by Ethan on 25 Jun, 2012 06:53 PM

   

   Hello all,

   There was an unexpected delay in the approval process with Apple's App Store. We have resubmitted the app for approval, and we expect it to be approved and released within the next few days.

   Please let me know if I can be of further assistance,

   Ethan Tupelo
   Moneydance Support

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4. 4 Posted by Nigel on 26 Jun, 2012 09:59 AM

   

   Think this should be mentioned on the blog so that confused users don't have to search through to this post to find what's going on?

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5. 5 Posted by Angie Rauscher on 26 Jun, 2012 11:58 AM

   

   We're hoping to hear from Apple in the next day or two that the new app has been approved. We have posted updates on our Twitter and Facebook feeds, but tend to keep our blog content much more streamlined.

   Angie

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6. Angie Rauscher closed this discussion on 26 Jun, 2012 11:58 AM.

7. Angie Rauscher re-opened this discussion on 27 Jun, 2012 07:24 PM

8. 6 Posted by Angie Rauscher on 27 Jun, 2012 07:24 PM

   

   We're delighted to announce that version 1.5 of the Moneydance app, including Dropbox based syncing, is now available. You can find the full announcement on our blog, and Knowledge base articles, including a video tutorial here. You can get to the app directly here

   If you have any questions, please post in our new category for questions about the app update. This will help us to more effectively address any questions related to the new version of the Moneydance iPhone app.

   We hope you love this new app as much as we do, and thanks as always for using Moneydance.

   Angie Rauscher
   Moneydance Support

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9. System closed this discussion on 31 Mar, 2015 03:49 PM.