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Not syncing 365 days

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ricdonato

30 May, 2010 06:38 PM

Installed the iPhone app, installed the extension in MoneyDance set to sync 365 days. Connected to iTunes It synced.

My accounts in the iPhone are not going back 365 days as I set in Network Sync Settings. One went back to April 8, 2010, two stop at April 11, 2010, another stops at March 31, 2010. another stops at April 1, 2010.

It was hope sync over to the iPhone all my data. Now I not getting any of the time frame that is set to (tried each number), it is random.

PPC Mac 10.5.8, iPhone 3Gs

TIA, awaiting your reply.

Cordially,

RicD

1. 1 Posted by Ben Spencer on 01 Jun, 2010 06:33 PM

   

   Hi Rich

   I just test the latest version of the iphone app with the latest version of the extension for Moneydance and it correctly synced the last 365 days. The IPhone app does not use iTunes to sync its data it is handled independently of iTunes. The iPhone app will sync with the desktop app each time you start the iPhone app if it is connected to the same local network as the desktop and the desktop app is running.

   Please make sure you are running the latest versions and let me know is that resolves the issue. That is version 1.1 of the iPhone app and version 9 of the extension.

   Sincerely

   Ben Spencer

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2. 2 Posted by ricdonato on 01 Jun, 2010 07:01 PM

   

   Hi Ben,
   Thank you for your prompt reply.
   After reading that I do not need to sync through iTunes here is what I
   did.
   Connected the iPhone directly to the Mac, OS 10.5.8, that holds
   MoneyDance data file. The iPhone beeped, it is recognized.
   iTunes is off
   Launched
     MoneyDance version 2010r2-750
   Launch MoneyDance on the iPhone, OS 3.1.3
   Network Synchronizer is version 9
   Nothing syncs.
   I go into MoneyDance, click Network Synchronizer see my iPhone.
    From there remove the iPhone
   Attempt to again add it, it reads: No devices running Moneydance were
   found.
   Closed both apps, then relaunched MoneyDance and iPhone MoneyDance
   Back into Extensions it again says No devices running Moneydance were
   found. So now I cannot add my iPhone to the System.

   My next step is to remove the MoneyDance app from the iPhone then add
   it back. It is my hope that will work.

   Any and all help will be much appreciated. Look forward to your
   suggestions.

   Cordially,

   RicD

   • Edit

3. 3 Posted by Ben Spencer on 01 Jun, 2010 07:12 PM

   

   RicD

   The Moneydance iPhone app syncs using the wifi connection rather than the usb connection.

   It is necessary to have your iPhone connected to the same local network as your desktop computer in order for it to be detected by the network synchronizer extension.

   There are quite a number of possible reason why the network sync extension cannot see the device here is a link to an article that might help your track down the cause.

   http://help.infinitekind.com/faqs/iphone-app/the-network-sync-exten...

   Sincerely

   Ben Spencer

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4. 4 Posted by ricdonato on 01 Jun, 2010 07:30 PM

   

   Hi Ben,
   Good news, after uninstalling then installing the iPhone app it did
   bring over all 365 days.

     So, from your statement, I update MoneyDance on the computer, open
   the iPhone app, there is over WiFi an automatic sync . If that is how
   it works I like that.

   Thank you for your assistance.

   RicD

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5. 5 Posted by Ben Spencer on 01 Jun, 2010 08:04 PM

   

   That is how it works :)
   Ben

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6. Ben Spencer closed this discussion on 01 Jun, 2010 08:04 PM.

7. ricdonato re-opened this discussion on 01 Jun, 2010 08:20 PM

8. 6 Posted by ricdonato on 01 Jun, 2010 08:20 PM

   

   Very good, it is nice not having to connect to the computer; WiFi
   syncing I like it. By the way, in iTunes I updated my previous week
   comment, also gave the app five stars. My user name is RangerRic.

   Thank you for your assistance, very much appreciated.

   Cordially,

   RicD

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9. 7 Posted by Ben Spencer on 01 Jun, 2010 08:26 PM

   

   You are welcome! I am glad to have been of help.

   Ben

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10. Angie Rauscher closed this discussion on 24 Jul, 2011 07:52 PM.