Access Key

Jim's Avatar


12 Jun, 2010 01:45 AM

Desktop can see the iPod. At least it shows in the drop down list.
Where should the access key show up so I can enter it?

  1. 1 Posted by Ben Spencer on 12 Jun, 2010 03:01 PM

    Ben Spencer's Avatar

    Hi Jim

    If you run the iPhone Moneydance app the the first screen that the app displays contains the access key.


  2. 2 Posted by djphelan on 10 Jul, 2010 12:26 AM

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    I deleted my iPhone from the network syncronizer because it was not syncing. I think it sync fine the first time I tried it but never again. Now I am trying to set it up again. I am running Ubuntu with MoneyDance. When I choose add device it sees my iPhone 4 and prompts for the access code. However, my iPhone does nothing..

  3. 3 Posted by Ben Spencer on 10 Jul, 2010 02:05 PM

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    The iPhone app only displays the access code the first time your run it. If you need to add the device again you need to reinstall the iPhone app on your iPhone. Unfortunately there is a bug in iOS4 that is causing a rounding problem. As a result of this we have temporally pulled the app from the store. We have worked around the bug and have submitted a new version to apple. It is in review and should be available in a day or so.

    Ben Spencer

  4. 4 Posted by Kevin Jones on 14 Sep, 2010 03:28 AM

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    I had the same problem. Got a new iPhone, had synching trouble, deleted the old iPhone name from the list, Couldn't find the Access Key. Saw from your note above that it is only displayed on first startup so you suggest reinstalling. However I hadn't synched in 6 months so I would loose a lot of data.
    Used spotlight to search for "Access Key" and found it in a Moneydance back up file.
    Opened it in textedit, searched for "key" and found it next to my old iPhone name.
    Copied and pasted, It worked.
    I'm glad I'm synching again, but worried about security. Should I be?

  5. 5 Posted by Angie Rauscher on 14 Sep, 2010 04:05 AM

    Angie Rauscher's Avatar


    Wow, this is pretty fascinating, I didn't know this was possible. I would not worry about security at the moment, but I will ask our developer to weigh in on this issue. My thoughts (and this could be off) is that it's not an issue because even if someone got hold of the access key and your backup file they wouldn't be able to do anything interesting with it without your iPhone. However, if this happened they'd also have access to your Moneydance data file, which would be a much bigger issue!

    I'll be back in the next day or two to let you know what our developer says.

    Angie Rauscher
    Moneydance Support

  6. 6 Posted by Angie Rauscher on 14 Sep, 2010 06:42 PM

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    Our developer Sean says, "The key is necessarily stored in the data file (there's no other way to store it) which is why we usually recommend that people encrypt their data file. If we encrypted the access key in their data file then we'd need to put that encryption key somewhere, and so on..." The key in your data file isn't an issue, AND it's always a good idea to keep additional layers of protection (like encryption through Moneydance) on your financial data.

    Please let me know if I can be of further assistance,

    Angie Rauscher
    Moneydance Support

  7. Angie Rauscher closed this discussion on 14 Sep, 2010 06:42 PM.

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