tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/461-dropbox-not-workingInfinite Kind: Discussion 2013-06-13T15:14:47Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/271982142013-06-07T00:57:34Z2013-06-07T11:56:44ZDropbox not working<div><p>Hi,</p>
<p>Can you send us the output of your console log? This can be
found by going to Help -> Console window in Moneydance, then
clicking the "Copy to clipboard" button and pasting the output to
us here.</p>
<p>Also, can you send us a screenshot of the window that opens when
you go to File -> Syncing in Moneydance? Here's how to take a
screenshot on Mac OS X:</p>
<p><a href=
"http://www.wikihow.com/Take-a-Screenshot-in-Mac-OS-X">http://www.wikihow.com/Take-a-Screenshot-in-Mac-OS-X</a></p>
<p>Scott Meehan<br>
Moneydance Support</p></div>Scott Meehantag:infinitekind.tenderapp.com,2009-01-14:Comment/271982142013-06-07T01:40:50Z2013-06-07T11:56:44ZDropbox not working<div><p>Starting Moneydance 2012 (825)<br>
Settings Folder:
/Users/todd/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application
Support/Moneydance<br>
Platform Handler:
com.moneydance.apps.md.controller.platforms.MacHelper2@3d164721<br>
OS: Mac OS X 10.8.3 x86_64<br>
Java: 1.7.0-moneydance2012-817 (Oracle Corporation)<br>
Starting netsync build 27<br>
(re)initializing dropbox settings (allowed=true; ext build=27)
Error loading mDNS listener: java.net.BindException: Operation not
permitted<br>
java.net.BindException: Operation not permitted<br>
at java.net.PlainDatagramSocketImpl.bind0(Native Method) at
java.net.AbstractPlainDatagramSocketImpl.bind(AbstractPlainDatagramSocketImpl.java:95)
at java.net.DatagramSocket.bind(DatagramSocket.java:376) at
java.net.MulticastSocket.(MulticastSocket.java:172) at
java.net.MulticastSocket.(MulticastSocket.java:137) at
javax.jmdns.impl.JmDNSImpl.openMulticastSocket(JmDNSImpl.java:452)
at javax.jmdns.impl.JmDNSImpl.(JmDNSImpl.java:420) at
javax.jmdns.JmDNS.create(JmDNS.java:60) at
com.moneydance.modules.features.netsync.Main$1.run(Main.java:106)
at java.lang.Thread.run(Thread.java:722) (re)initializing dropbox
settings (allowed=true; ext build=27) Dropbox interface:
DBAPI:/.moneydancesync/9f9f3b4d-6de5-4a85-8370-ceb9581fb1f4<br>
Document folder for l6NbkDYABQ3wyH
(/Users/todd/Dropbox/.moneydancesync/9f9f3b4d-6de5-4a85-8370-ceb9581fb1f4)
does not exist<br>
creating
/Users/todd/Dropbox/.moneydancesync/9f9f3b4d-6de5-4a85-8370-ceb9581fb1f4<br>
file was modified; syncing!<br>
syncing now<br>
Exception in thread "Timer-1" java.lang.NullPointerException<br>
at
com.moneydance.modules.features.netsync.DropboxDocumentSyncer.getTransactionFiles(DropboxDocumentSyncer.java:102)
at
com.moneydance.modules.features.netsync.DropboxSyncer.syncFromDropbox(DropboxSyncer.java:136)
at
com.moneydance.modules.features.netsync.DropboxSyncer.access$000(DropboxSyncer.java:17)
at
com.moneydance.modules.features.netsync.DropboxSyncer$1.onNeedToSync(DropboxSyncer.java:110)
at
com.moneydance.modules.features.netsync.DropboxDocumentSyncer.run(DropboxDocumentSyncer.java:187)
at java.util.TimerThread.mainLoop(Timer.java:555) at
java.util.TimerThread.run(Timer.java:505)</p></div>Todd Broadietag:infinitekind.tenderapp.com,2009-01-14:Comment/271982142013-06-07T02:22:00Z2013-06-07T11:56:43ZDropbox not working<div><p>Sorry for chiming in, but I noticed that you are using MD 2012
on a Mac and attempting to sync the iPhone Moneydance App to
Moneydance on the Mac.</p>
<p>I also notice3d that you stated that you "added the
extension".</p>
<p>With MD 2012, no extensions are needed to sync MD with an iPhone
using Dropbox. There is a built in sync mechanism under File ->
Syncing...</p>
<p>You want the button under Dropbox Syncing to read "Disable".</p>
<p>You also want to remove the "Network Synchronizer"
extension.</p></div>james ftag:infinitekind.tenderapp.com,2009-01-14:Comment/271982142013-06-07T22:31:18Z2013-06-07T22:31:18ZDropbox not working<div><p>Tried James suggestion. Still doesn't work. And the iPhone app
says to "make sure you have installed the Network Synchronizer
extension and configured it to sync using Dropbox". It actually
says that with or without the extension installed.</p></div>infotag:infinitekind.tenderapp.com,2009-01-14:Comment/271982142013-06-08T14:06:59Z2013-06-08T14:06:59ZDropbox not working<div><p>Hi,</p>
<p>The message about the Network Sync extension is a little
outdated and only applies to Moneydance 2011 and below, not to
Moneydance 2012.</p>
<p>I noticed from your console log output that you're using an
older version of Moneydance 2012. Can you try upgrading to the
latest one from here:</p>
<p><a href=
"http://infinitekind.com/downloads">http://infinitekind.com/downloads</a></p>
<p>and see if that works for you? Please be sure to uninstall the
Network Sync extension, which can conflict with Moneydance 2012's
built-in syncing, and configuring syncing using File -> Syncing
in Moneydance. If it doesn't work immediately, please try disabling
and re-enabling Dropbox syncing and see if it works then.</p>
<p>Scott Meehan<br>
Moneydance Support</p></div>Scott Meehantag:infinitekind.tenderapp.com,2009-01-14:Comment/271982142013-06-09T18:09:14Z2013-06-09T18:09:14ZDropbox not working<div><p>How do you update Moneydance? I haven't seen an email, nor can I
find anything in any of the menus.</p>
<p>t</p></div>Todd Broadietag:infinitekind.tenderapp.com,2009-01-14:Comment/271982142013-06-10T01:24:55Z2013-06-10T01:24:55ZDropbox not working<div><p>Hi Todd,</p>
<p>To update Moneydance, first download the new version from:</p>
<p><a href=
"http://infinitekind.com/downloads">http://infinitekind.com/downloads</a></p>
<p>then drag Moneydance from your Downloads folder to your
Applications folder and double-click it. You can also drag
Moneydance to your dock where it can be launched with a
single-click. You may need to remove the old Moneydance 2012 icon
from your dock after this. After doing this, you can launch
Moneydance and view the console log by going to Help -> Console
window in Moneydance to verify that you're using the latest version
(2012.5 (862)).</p>
<p>Scott Meehan<br>
Moneydance Support</p></div>Scott Meehantag:infinitekind.tenderapp.com,2009-01-14:Comment/271982142013-06-12T14:54:11Z2013-06-12T14:54:11ZDropbox not working<div><p>Did all of this, still not working.</p>
<p>t</p></div>Todd Broadietag:infinitekind.tenderapp.com,2009-01-14:Comment/271982142013-06-13T12:36:04Z2013-06-13T12:36:04ZDropbox not working<div><p>Hi Todd,</p>
<p>Can you send us the output of your console log again? This can
be found by going to Help -> Console window in Moneydance, then
clicking the "Copy to clipboard" button and pasting the output to
us here.</p>
<p>Scott Meehan<br>
Moneydance Support</p></div>Scott Meehantag:infinitekind.tenderapp.com,2009-01-14:Comment/271982142013-06-13T14:57:47Z2013-06-13T14:57:47ZDropbox not working<div><p>Actually I got it to work. I quit everything, shut down the
computer, then logged out and in of dropbox both on the computer
and the phone and disabled and enable it in Moneydance. One of
those steps fixed it!</p>
<p>Thanks.</p>
<p>t</p></div>Todd Broadietag:infinitekind.tenderapp.com,2009-01-14:Comment/271982142013-06-13T15:14:42Z2013-06-13T15:14:42ZDropbox not working<div><p>Hooray! I'm glad to hear it's working well for you now, and if
you have any other questions don't hesitate to ask,</p>
<p>Angie Rauscher<br>
Moneydance Support</p></div>Angie Rauscher