Setting up a new iPhone

NATE's Avatar

NATE

Sep 27, 2013 @ 01:54 AM

I'm trying to add a new iPhone and I can't figure out how to get it to synch. I see the device but it is asking for an access key. Where do I get the access key??

  1. Support Staff 1 Posted by Ethan on Sep 27, 2013 @ 01:02 PM

    Ethan's Avatar

    Hello,

    Are you using wi-fi syncing? If so, we are strongly recommending that people choose the Dropbox option, as this has proved to be much more reliable than the wi-fi version, and we are no longer developing the wi-fi version of syncing.

    That being said, the access key is the long string of letters and numbers that is first displayed when you launch the Moneydance app on an iPhone and choose wi-fi syncing. It is not displayed after this initial launch, so if you need to access it again, you will have to delete and reinstall the app on your iPhone.

    Please let me know if I can be of further assistance,

    Ethan Tupelo
    Moneydance Support

  2. System closed this discussion on Mar 31, 2015 @ 04:05 PM.

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