No syncing since upgrading to el captain

allan.fowler885's Avatar

allan.fowler885

Oct 23, 2015 @ 07:22 PM

Hi it shows thats is has been syncing but does not chage any of the data on my iphone or i pad. Items entered on the iphone dont get synced either on my program on the mac.

  1. 1 Posted by allan.fowler885 on Oct 23, 2015 @ 07:25 PM

    allan.fowler885's Avatar

    hope it now an open file

  2. 2 Posted by Scott Meehan on Oct 26, 2015 @ 07:17 PM

    Scott Meehan's Avatar

    Hi Allan,

    Can you try disabling Dropbox syncing to see if that fixes this? First, go to File -> Syncing in Moneydance and disable syncing. Then, close Moneydance and, using the Dropbox app or website interface, delete the:

    .moneydancesync

    folder in your Dropbox folder. Next, re-open Moneydance and re-enable Dropbox syncing. Finally, disconnect from Dropbox syncing on your mobile device and re-connect.

    Scott Meehan
    Infinite Kind Support

  3. 3 Posted by allan.fowler885 on Oct 28, 2015 @ 07:39 AM

    allan.fowler885's Avatar

    Thanks very much now working again.

    Making an old man happy

    Allan

  4. 4 Posted by Scott Meehan on Oct 28, 2015 @ 12:37 PM

    Scott Meehan's Avatar

    Hi Allan,

    I'm glad to hear that it's working now! Please let us know if we can be of further assistance!

    Scott Meehan
    Infinite Kind Support

  5. Scott Meehan closed this discussion on Oct 28, 2015 @ 12:37 PM.

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