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Syncingw ith the wrong file

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Neil

Nov 26, 2015 @ 04:56 PM

Hello

My Moneydance is syncing with an old file on drop box. I am unable to get it to sync with the up to date one with my Iphone. How can I fix this please?

1. 1 Posted by Scott Meehan on Nov 30, 2015 @ 08:48 PM

   

   Hi Neil,

   Can you try resetting Dropbox syncing to see if that fixes the issue you're seeing? First, go to File -> Syncing in Moneydance and disable Dropbox syncing. Then, close Moneydance and, using the Dropbox app or website interface, delete the:

   .moneydancesync

   folder in your Dropbox folder. Next, re-open Moneydance and re-enable Dropbox syncing. Finally, disconnect from Dropbox syncing on your mobile device and re-connect, selecting the new data set.

   Scott Meehan
   Infinite Kind Support

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2. 2 Posted by Davis family Us... on Dec 02, 2015 @ 07:01 PM

   

   Thanks

   All sorted

   From: Scott Meehan <[email blocked]>
   Reply-To: <[email blocked]>
   Date: Monday, 30 November 2015 at 20:48
   To: Davis family User <[email blocked]>
   Subject: Re: Syncingw ith the wrong file [Syncing Moneydance with iPhone,
   iPod Touch, iPad, and Android Devices #7451]

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3. 3 Posted by Scott Meehan on Dec 02, 2015 @ 07:35 PM

   

   Hi Neil,

   I'm glad to hear that it's working now! Please let us know if we can be of further assistance!

   Scott Meehan
   Infinite Kind Support

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4. Scott Meehan closed this discussion on Dec 02, 2015 @ 07:35 PM.