Home → Syncing Moneydance with iPhone, iPod Touch, iPad, and Android Devices →

Doesn't sync

• Edit

Cy

Mar 23, 2016 @ 02:18 AM

I've followed the instructions online to sync with my iPad using Dropbox but it doesn't work. I know that others have experienced the same issue.

Any help out there?

1. 1 Posted by David Hanley on Mar 23, 2016 @ 03:16 AM

   

   Hi Cy,

   Can you send us the output of your console log? This can be found by going to Help -> Console window in Moneydance, then clicking the "Copy to clipboard" button and pasting the output to us here.

   Can you also send us a screenshot of the window that opens when you go to File -> Syncing in Moneydance? Here's how to take a screenshot:

   http://www.take-a-screenshot.org/

   Thanks!

   David Hanley
   Infinite Kind Support

   • Edit

2. 2 Posted by webmail on Mar 23, 2016 @ 03:13 PM

   

   Starting Moneydance 2015.7 (1358) at Tue Mar 22 15:06:20 MDT 2016
   Settings Folder:
   /Users/admin/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application
   Support/Moneydance
   OS: Mac OS X 10.11.4 x86_64
   Java: 1.8.0_74 (Oracle Corporation)
   Is in sandbox: true; restricted file access: false
   Initializing Moneydance SSL
   Created new custom trust manager
   TRUSTMGR: initialized custom stream handler factory...
   initialised mono font: java.awt.Font[family=Gill Sans,name=Gill
   Sans,style=plain,size=13]
   initialised fonts:
   base=java.awt.Font[family=Helvetica Neue,name=Helvetica
   Neue,style=plain,size=13];
   numeric=java.awt.Font[family=Gill Sans,name=Gill Sans,style=plain,size=13];
   register=java.awt.Font[family=Dialog,name=Helvetica
   Regular,style=plain,size=12];
   header=java.awt.Font[family=Helvetica Neue,name=Helvetica
   Neue,style=plain,size=15]
   multires images available: true
   initialised mono font: java.awt.Font[family=Gill Sans,name=Gill
   Sans,style=plain,size=13]
   opening last file: /Users/admin/Dropbox/Backups/CDS.Banking.moneydance
   loading dataset: /Users/admin/Dropbox/Backups/CDS.Banking.moneydance
   loading with 128 bit encryption key
   book:CDS.Banking; uuid:92b06324-9dc7-4944-8dee-855381a1cdbb
   reading trunk data tiksync/trunk
   trunk data loaded (0.246 seconds), checking for incremental updates
     reading txn file 20150126161938_469.txn
   error loading txn file tiksync/out/20150126161938_469.txn; continuing.
   error: java.io.IOException: javax.crypto.BadPaddingException: Given
   final block not properly padded
     reading txn file 20160322160910_580.txn
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   replacing root: null () with new root: My Finances
   (c0fed17e-86be-4518-86fd-f35c3ae85635
   balances recalculated in 0.01 seconds
   Mar 22, 2016 3:06:25 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MTA2MTAxNDgwNjc3MzIwODcyMDY5ODkyNzcxMzg1NTY2ODMyODY%3D; expires=Sun,
   21 Mar 2021 21:06:25 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:06:25 GMT
   Mar 22, 2016 3:06:25 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MzI1MTg3Mzg3OTgzNzM2MjgyODIwOTg4NDkxMTkxNzg2MjA4MTcx; expires=Sun,
   21 Mar 2021 21:06:25 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:06:25 GMT
   syncing with DBAPI:/.moneydancesync/92b06324-9dc7-4944-8dee-855381a1cdbb
   Mar 22, 2016 3:06:26 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=Mjc2MzMwMjAyNzY2NjE2Njg4NzY0OTk3MjUxNDU4NDA0Mjc5NzM1; expires=Sun,
   21 Mar 2021 21:06:26 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:06:26 GMT
   Saving state file to syncFolder
   Mar 22, 2016 3:06:26 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MjYzMDc1NjExNzYyNzk3Mzk5NzU5NzIzNTI2MTAxNzc4MTU3Nzky; expires=Sun,
   21 Mar 2021 21:06:26 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:06:26 GMT
   Error receiving and/or processing incoming txns: java.io.IOException:
   javax.crypto.BadPaddingException: Given final block not properly padded
   getting the best dropbox folder...
   ...which seems to be the dropbox API folder:
   DBAPI:/.moneydancesync/92b06324-9dc7-4944-8dee-855381a1cdbb
   Mar 22, 2016 3:06:32 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MTMwMDE1MjExNjk4MDc4MTQ2NDYyNDMwMDY1NTc5NjgxMjk1NzA2; expires=Sun,
   21 Mar 2021 21:06:32 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:06:32 GMT
   syncing with DBAPI:/.moneydancesync/92b06324-9dc7-4944-8dee-855381a1cdbb
   Mar 22, 2016 3:06:56 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MzE3NjI3NDQwOTg3NTk2Mzg2OTQ1ODY2NDc2NDQ5MzA2OTg5OTMw; expires=Sun,
   21 Mar 2021 21:06:56 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:06:56 GMT
   Mar 22, 2016 3:07:03 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=OTM1NzI4ODE0NzY5Mzg0ODI3ODcxOTkxMjEzNzY1Mzk4ODk2NDQ%3D; expires=Sun,
   21 Mar 2021 21:07:02 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:07:02 GMT
   Error receiving and/or processing incoming txns: java.io.IOException:
   javax.crypto.BadPaddingException: Given final block not properly padded
   syncing with DBAPI:/.moneydancesync/92b06324-9dc7-4944-8dee-855381a1cdbb
   Mar 22, 2016 3:07:26 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=Mjc2MzQwMzMzNDg2Mjg5OTExMzk3MTQ3NTg2NTgyMjc3NjU4Njky; expires=Sun,
   21 Mar 2021 21:07:26 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:07:26 GMT
   Mar 22, 2016 3:07:48 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MzMzMjExMDM2OTA1NDUyNzA0MzI0ODYyNDk0NDUzNTA4NjM3Nzc%3D; expires=Sun,
   21 Mar 2021 21:07:48 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:07:48 GMT
   Error receiving and/or processing incoming txns: java.io.IOException:
   javax.crypto.BadPaddingException: Given final block not properly padded
   syncing with DBAPI:/.moneydancesync/92b06324-9dc7-4944-8dee-855381a1cdbb
   Mar 22, 2016 3:07:58 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MjI4NDgzODIxNTY0OTY1MTYzMzY2NDEyNjc2MTQ0NzMzNTE4MjQ4; expires=Sun,
   21 Mar 2021 21:07:58 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:07:58 GMT
   Mar 22, 2016 3:08:26 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=Mjg3OTA0MTk5OTg0NDI2ODgxMDkzMjY4OTg2NDA4NDgyMjcyMg%3D%3D;
   expires=Sun, 21 Mar 2021 21:08:26 GMT; httponly; Path=/; secure". Unable
   to parse expires attribute: Sun, 21 Mar 2021 21:08:26 GMT
   Error receiving and/or processing incoming txns: java.io.IOException:
   javax.crypto.BadPaddingException: Given final block not properly padded
   syncing with DBAPI:/.moneydancesync/92b06324-9dc7-4944-8dee-855381a1cdbb
   Mar 22, 2016 3:08:26 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=NjMxOTU3NDgzMjg1MjIzMDMwNDU3NDg4MDE4Nzk5MjU4NzQ5OTc%3D; expires=Sun,
   21 Mar 2021 21:08:26 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:08:26 GMT
   Setting syncing enabled: false
   need to connect to sync method: Dropbox
   Mar 22, 2016 3:08:35 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=NDA0NTQ1NDcwNTY5NTAwNDU0MDE4NDE5MTQ0NTM2MDMxOTYzOTM%3D; expires=Sun,
   21 Mar 2021 21:08:35 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:08:35 GMT
   Mar 22, 2016 3:08:36 PM
   org.apache.http.impl.client.DefaultRequestDirector handleResponse
   WARNING: Authentication error: Unable to respond to any of these
   challenges: {oauth=WWW-Authenticate: OAuth realm="https://api.dropbox.com/"}
   Haven't yet acquired dropbox authorization:
   com.dropbox.client2.exception.DropboxUnlinkedException
   Mar 22, 2016 3:08:38 PM
   org.apache.http.impl.client.DefaultRequestDirector handleResponse
   WARNING: Authentication error: Unable to respond to any of these
   challenges: {oauth=WWW-Authenticate: OAuth realm="https://api.dropbox.com/"}
   Haven't yet acquired dropbox authorization:
   com.dropbox.client2.exception.DropboxUnlinkedException
   Mar 22, 2016 3:08:39 PM
   org.apache.http.impl.client.DefaultRequestDirector handleResponse
   WARNING: Authentication error: Unable to respond to any of these
   challenges: {oauth=WWW-Authenticate: OAuth realm="https://api.dropbox.com/"}
   Haven't yet acquired dropbox authorization:
   com.dropbox.client2.exception.DropboxUnlinkedException
   Mar 22, 2016 3:08:40 PM
   org.apache.http.impl.client.DefaultRequestDirector handleResponse
   WARNING: Authentication error: Unable to respond to any of these
   challenges: {oauth=WWW-Authenticate: OAuth realm="https://api.dropbox.com/"}
   Haven't yet acquired dropbox authorization:
   com.dropbox.client2.exception.DropboxUnlinkedException
   Mar 22, 2016 3:08:41 PM
   org.apache.http.impl.client.DefaultRequestDirector handleResponse
   WARNING: Authentication error: Unable to respond to any of these
   challenges: {oauth=WWW-Authenticate: OAuth realm="https://api.dropbox.com/"}
   Haven't yet acquired dropbox authorization:
   com.dropbox.client2.exception.DropboxUnlinkedException
   Mar 22, 2016 3:08:42 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MTU1NzMzMjIxNzY3MjM1MzMwMjc5MTY2NTQ3OTM4NDAxNjQxNjA4; expires=Sun,
   21 Mar 2021 21:08:42 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:08:42 GMT
   Setting syncing enabled: true
   syncing with DBAPI:/.moneydancesync/92b06324-9dc7-4944-8dee-855381a1cdbb
   Mar 22, 2016 3:08:42 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MzAxODA4OTc0OTI2NDczMDg4OTk5NjMzODE5NTU4NDI5NzExOTYy; expires=Sun,
   21 Mar 2021 21:08:42 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:08:42 GMT
   Mar 22, 2016 3:08:43 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MTkyMDU0MjE0ODI1MTkzODY4MDQ2MDk2NDE2ODczOTUzMjk5ODY0; expires=Sun,
   21 Mar 2021 21:08:43 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:08:43 GMT
   Error receiving and/or processing incoming txns: java.io.IOException:
   javax.crypto.BadPaddingException: Given final block not properly padded
   syncing with DBAPI:/.moneydancesync/92b06324-9dc7-4944-8dee-855381a1cdbb
   Mar 22, 2016 3:09:13 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MjQwNTM1NzA0ODc0NDQyNDI4NDkyNjU3MjgzNjQxNDQ4OTM0MTY0; expires=Sun,
   21 Mar 2021 21:09:13 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:09:13 GMT
   Mar 22, 2016 3:09:18 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MTI3MDQxMTExNzQwMzkzODk2NzE4MzU1Nzk1ODk3NzI4MzYxMDc0; expires=Sun,
   21 Mar 2021 21:09:18 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:09:18 GMT
   Error receiving and/or processing incoming txns: java.io.IOException:
   javax.crypto.BadPaddingException: Given final block not properly padded
   syncing with DBAPI:/.moneydancesync/92b06324-9dc7-4944-8dee-855381a1cdbb
   Mar 22, 2016 3:09:43 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MTIzMjg1MDcxMDEyNDY4MzI4NTk0OTY2NTI5MzY2OTE1OTk1MDc1; expires=Sun,
   21 Mar 2021 21:09:43 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:09:43 GMT
   Mar 22, 2016 3:09:53 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MjgxNzEyNDMyNjU4Njg1MDY3MzY4ODI1OTYxNDA0ODc3MjQ0NDg0; expires=Sun,
   21 Mar 2021 21:09:53 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:09:53 GMT
   Error receiving and/or processing incoming txns: java.io.IOException:
   javax.crypto.BadPaddingException: Given final block not properly padded
   Setting syncing enabled: false
   need to connect to sync method: Dropbox
   Mar 22, 2016 3:10:03 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MTMzNzEzNDk1ODA1Mzk4NTExMDQ4ODc0NjgwNDQzNzIzNTQyNTY1; expires=Sun,
   21 Mar 2021 21:10:03 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:10:03 GMT
   Mar 22, 2016 3:10:05 PM
   org.apache.http.impl.client.DefaultRequestDirector handleResponse
   WARNING: Authentication error: Unable to respond to any of these
   challenges: {oauth=WWW-Authenticate: OAuth realm="https://api.dropbox.com/"}
   Haven't yet acquired dropbox authorization:
   com.dropbox.client2.exception.DropboxUnlinkedException
   Mar 22, 2016 3:10:07 PM
   org.apache.http.impl.client.DefaultRequestDirector handleResponse
   WARNING: Authentication error: Unable to respond to any of these
   challenges: {oauth=WWW-Authenticate: OAuth realm="https://api.dropbox.com/"}
   Haven't yet acquired dropbox authorization:
   com.dropbox.client2.exception.DropboxUnlinkedException
   Mar 22, 2016 3:10:08 PM
   org.apache.http.impl.client.DefaultRequestDirector handleResponse
   WARNING: Authentication error: Unable to respond to any of these
   challenges: {oauth=WWW-Authenticate: OAuth realm="https://api.dropbox.com/"}
   Haven't yet acquired dropbox authorization:
   com.dropbox.client2.exception.DropboxUnlinkedException
   Mar 22, 2016 3:10:09 PM
   org.apache.http.impl.client.DefaultRequestDirector handleResponse
   WARNING: Authentication error: Unable to respond to any of these
   challenges: {oauth=WWW-Authenticate: OAuth realm="https://api.dropbox.com/"}
   Haven't yet acquired dropbox authorization:
   com.dropbox.client2.exception.DropboxUnlinkedException
   Mar 22, 2016 3:10:11 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MjgzOTgzMDc2NTM1NzEyNDE4NDgyMjIyNTI4Nzk2MjM1MTEzOTU%3D; expires=Sun,
   21 Mar 2021 21:10:10 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:10:10 GMT
   Setting syncing enabled: true
   syncing with DBAPI:/.moneydancesync/92b06324-9dc7-4944-8dee-855381a1cdbb
   Mar 22, 2016 3:10:11 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MTc1MTkzODQ4MjgyNjM0MTU2NzQzMjgzMjU2NTI5NzA4NjQ2MTMy; expires=Sun,
   21 Mar 2021 21:10:11 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:10:11 GMT
   Error receiving and/or processing incoming txns: java.io.IOException:
   javax.crypto.BadPaddingException: Given final block not properly padded
   Mar 22, 2016 3:10:11 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MjIyMTA2Njk4NzQ4NTIwNDE2OTM3ODUzNTIzNTIxOTI0NDE4NDI0; expires=Sun,
   21 Mar 2021 21:10:11 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:10:11 GMT
   syncing with DBAPI:/.moneydancesync/92b06324-9dc7-4944-8dee-855381a1cdbb
   Mar 22, 2016 3:10:43 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=ODQxOTc5NjYwNTk3ODg0NTIzNjg5ODYxOTA0NDc3MzM4NjI2OTY%3D; expires=Sun,
   21 Mar 2021 21:10:43 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:10:43 GMT
   Mar 22, 2016 3:10:54 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MTQ1NjE5MTIyODkxMjMwNTA5NjE0MDI1Njk3MDkyNTE5Njc4NTU3; expires=Sun,
   21 Mar 2021 21:10:54 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:10:54 GMT
   Error receiving and/or processing incoming txns: java.io.IOException:
   javax.crypto.BadPaddingException: Given final block not properly padded
   syncing with DBAPI:/.moneydancesync/92b06324-9dc7-4944-8dee-855381a1cdbb
   Mar 22, 2016 3:11:16 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MjU1MjcwMTQ1NzIwODE5MDUzMjIyMDQzMTY1ODYxMjM4MTYzMzM2; expires=Sun,
   21 Mar 2021 21:11:16 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:11:16 GMT
   Mar 22, 2016 3:11:37 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MjQxMDM5OTczMjYxNjI3MDQzMDY1Mzg3ODExMjg1MjUzNDE3MjM3; expires=Sun,
   21 Mar 2021 21:11:37 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:11:37 GMT
   Error receiving and/or processing incoming txns: java.io.IOException:
   javax.crypto.BadPaddingException: Given final block not properly padded
   syncing with DBAPI:/.moneydancesync/92b06324-9dc7-4944-8dee-855381a1cdbb
   Mar 22, 2016 3:11:49 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MTUyMzU5NjY5MTEwMDA3ODk0NzEwMzk4MjEzMDI0MTc1NDkwNjcw; expires=Sun,
   21 Mar 2021 21:11:49 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:11:49 GMT
   Mar 22, 2016 3:12:13 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie:
   gvc=MjAyMTQ0Mjk5MDU4MTA2MDY2MzQzNTQwOTkwNjI1MzMwNzYyMTU3; expires=Sun,
   21 Mar 2021 21:12:13 GMT; httponly; Path=/; secure". Unable to parse
   expires attribute: Sun, 21 Mar 2021 21:12:13 GMT
   Error receiving and/or processing incoming txns: java.io.IOException:
   javax.crypto.BadPaddingException: Given final block not properly padded
   syncing with DBAPI:/.moneydancesync/92b06324-9dc7-4944-8dee-855381a1cdbb
   Mar 22, 2016 3:12:24 PM
   org.apache.http.client.protocol.ResponseProcessCookies processCookies
   WARNING: Invalid cookie header: "set-cookie: gvc=

   > David Hanley <mailto:[email blocked]>
   > March 22, 2016 at 9:16 PM
   >

   • iCloud.png 32.5 KB
   • image.png 26.7 KB
   • Edit

3. 3 Posted by Scott Meehan on Mar 23, 2016 @ 05:11 PM

   

   Hi Cy,

   Can you try resetting Dropbox syncing to see if that fixes the issue you're seeing? First, go to File -> Syncing in Moneydance and disable Dropbox syncing. Then, close Moneydance and, using the Dropbox app or website interface, delete the:

   .moneydancesync

   folder in your Dropbox folder. Next, re-open Moneydance and re-enable Dropbox syncing. Finally, disconnect from Dropbox syncing on your mobile device and re-connect.

   Scott Meehan
   Infinite Kind Support

   • Edit

4. 4 Posted by webmail on Mar 23, 2016 @ 05:36 PM

   

   Hi Scott,

   Sorry to report that I still don't connect, the .moneydancesync folder
   gets rebuilt in dropbox and there is a sharing icon behind it, but when
   I try to sync with the ipad NO luck.

   What next?

   Cy

   • iCloud.png 32.5 KB
   • Edit

5. 5 Posted by Scott Meehan on Mar 23, 2016 @ 07:18 PM

   

   Hi Cy,

   Are you tapping the Dropbox icon to setup syncing on your mobile device? Where are you getting stuck in the process?

   Scott Meehan
   Infinite Kind Support

   • Edit

6. 6 Posted by webmail on Mar 23, 2016 @ 08:49 PM

   

   yes I tap the dropbox icon, the next page 'Connect to Dropbox' shows
   'Not connected' and the message enable syncing on your desktop. (but
   according to my dropbox page syncing with Moneydance is enabled.

   Cy

   • iCloud.png 32.5 KB
   • Edit

7. 7 Posted by Scott Meehan on Mar 23, 2016 @ 09:44 PM

   

   Hi Cy,

   Are you connected to Dropbox on your mobile device? Can you send me a screenshot of what you're seeing when you get stuck in the setup?

   Scott Meehan
   Infinite Kind Support

   • Edit

8. 8 Posted by webmail on Mar 23, 2016 @ 10:13 PM

   

   I guess I'm a little confused.

   I have a dropbox app open on my ipad and the .moneydance folder is in it

   The moneydance folder is in my dropbox account at www.dropbox.com
   <http://www.dropbox.com>

   I have a dropbox app on my macbook but there is NO dropbox folder there
   even after I set up syncing on MD

   So does the IOS MD sync with the IOS dropbox or the OSX dropbox?

   The fact that the folder is not on the macbook makes me suspect

   Cy

   • iCloud.png 32.5 KB
   • Edit

9. 9 Posted by Scott Meehan on Mar 24, 2016 @ 02:05 PM

   

   Hi Cy,

   The iOS app doesn't actually utilize the data set directly; rather, Moneydance creates syncing data in the .moneydancesync folder on your Dropbox folder, which is how it syncs data back and forth between the mobile devices.

   Are you connected to the same Dropbox account on your mobile device and your laptop? Do you see a .moneydancesync folder in the Dropbox folder that you're using with your iOS device?

   Scott Meehan
   Infinite Kind Support

   • Edit

10. 10 Posted by webmail on Mar 24, 2016 @ 02:16 PM

    

    Hi Scott,

    Yes, only have one dropbox account, and the .moneydance folder is on the
    ipad but not on the macbook.

    I have the dropbox app open on the ipad as well

    • iCloud.png 32.5 KB
    • Edit

11. 11 Posted by Scott Meehan on Mar 24, 2016 @ 03:49 PM

    

    Hi Cy,

    Can you check to make sure that you have Dropbox installed on your MacBook and that it's configured to sync your data? The .moneydancesync folder should be present in both locations.

    Scott Meehan
    Infinite Kind Support

    • Edit

12. 12 Posted by webmail on Mar 24, 2016 @ 05:02 PM

    

    Well I'm getting very frustrated.

    The .moneydance folder is not on my MacBook, or desktop, only on my ipad
    and of course online.

    There seems to be a problem with the OSX devices syncing that one file,
    I tested and all other files sync with dropbox.

    Cy

    • iCloud.png 32.5 KB
    • Edit

13. 13 Posted by Scott Meehan on Mar 24, 2016 @ 09:36 PM

    

    Hi Cy,

    Just to clarify, the folder name is named .moneydancesync, with nothing before the dot, rather than .moneydance or yourfilename.moneydance. Do you see a .moneydancesync folder?

    Scott Meehan
    Infinite Kind Support

    • Edit

14. 14 Posted by webmail on Mar 25, 2016 @ 12:19 AM

    

    Hi again,

    Yippee, not sure what made it work, but it is, now if it will last all
    is great.

    Many thanks for your help and I have a programming suggestion for your
    next version:

    A right click on a category or description should bring up details of
    all of that category or description in a separate window with a debit
    and/or credit total.

    Regards,

    Cy

    • iCloud.png 32.5 KB
    • Edit

15. 15 Posted by Scott Meehan on Mar 31, 2016 @ 07:45 PM

    

    Hi Cy,

    I'm sorry for my delayed response, but I'm glad to hear that you got it working! Please let us know if we can be of further assistance!

    Scott Meehan
    Infinite Kind Support

    • Edit

16. Scott Meehan closed this discussion on Mar 31, 2016 @ 07:45 PM.