tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/82-cannot-get-desktop-app-to-see-iphoneInfinite Kind: Discussion 2018-10-18T13:56:12Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582010-11-17T21:37:26Z2010-11-17T21:37:26ZCannot get Desktop App to see iPhone<div><p>Kit,</p>
<p>I found some instructions on running a command prompt on a mac <a href="http://kb.iu.edu/data/amog.html">here</a>. You run the command prompt on your computer, and then run the app Ben listed to make sure that the ip addresses meet the criteria he detailed. I'm sorry this syncing method is not working for you yet, and we are working on the new and improved method.</p>
<p>Please let me know if I can be of further assistance,</p>
<p>Angie Rauscher<br />
Moneydance Support</p>
<p><em>Check out our <a href="http://moneydance.com/blog/">new blog series, Moneydance on the Road</a>.</em></p></div>Angie Rauschertag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582010-12-09T18:25:00Z2010-12-09T18:25:00ZCannot get Desktop App to see iPhone<div><p>Any Update to this problem?</p></div>kittag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582010-12-12T03:27:13Z2010-12-12T03:27:14ZCannot get Desktop App to see iPhone<div><p>I have an iPhone and an iPad. I was previously able to sync both
to my mac desktop. The iPhone still syncs but the iPad has stopped
since 4th nov ( well before the OS4.2 update). Both devices are now
running 4.2.</p>
<p>I have rebooted the iPad, when that did not work, uninstalled
the app on the iPad, downloaded again in the app store,
reinstalled, downloaded a new version of the network sync
extension, removed the old iPad device link but now it says that
there are no devices to find ( the iPad). Through all of this the
iPhone syncs fine.</p>
<p>When I start the reinstalled app on the iPad, i now get a white
screen with 4 rows of letters in 3 blocks of 4 and then below this
an instruction to sync and add the device.</p></div>Samtag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582010-12-17T15:43:29Z2010-12-17T15:43:30ZCannot get Desktop App to see iPhone<div><p>I too am technical and have the same configuration:<br>
- Windows 7 x64 - iPhone 4.2.1 - Ping + Telnet works great -
Bonjour service working/started - Tried all kinds of permission
elevation and it doesn't help</p>
<p>When I press the Add device it looks like nothing is working and
it immediately states:<br>
"No device found"</p>
<p>Gave up trying to migrate from MS Money, since it entitles a lot
of work and I need to justify it somehow.<br>
iPhone syncing, better cash-flow predictions, easier migration path
from Money would encourage me to migrate.<br>
(Checked out Quicken 2011 import and it was awesome, almost no work
at all. BUT they don't support Unicode languages!)</p>
<p>Hope you'll get it solved.</p></div>galrozovtag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582010-12-20T03:52:11Z2010-12-20T03:52:12ZCannot get Desktop App to see iPhone<div><p>Hi,<br>
Unable to sync my iPhone app with desktop at all after three
attempts to open the app. Here's the information (I m not a
technical savy):</p>
<p>Starting Moneydance 2010r3 (751)<br>
Settings Folder: /Users/amyhile/.moneydance<br>
OS: Mac OS X 10.6.5 x86_64<br>
Java: 1.6.0_22 (Apple Inc.)<br>
setStatus(There are no accounts to be downloaded, -1.0)<br>
setStatus(Updater: You have the latest version of Moneydance,
0.0)</p>
<p>Amy</p></div>Amytag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582011-02-10T03:34:16Z2011-02-10T03:34:16ZCannot get Desktop App to see iPhone<div><p>This problem goes back to July of last year (at least) and I
don’t see any resolution. In fact the last update to
Moneydance that I can find is a May 18 2010 beta. Is there a newer
version available?</p></div>kittag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582011-02-14T15:10:36Z2011-02-14T15:10:36ZCannot get Desktop App to see iPhone<div><p>Hey all,</p>
<p>I know this issue is frustrating, and we've narrowed down the
likely causes. We're currently working on a new sync method which
will use Dropbox, and should resolve the syncing issues. We'll
absolutely post on on <a href="http://moneydance.com/blog/">our
blog</a> when it's available.</p>
<p>The most current build of Moneydance is 2010(r3) 751, which you
can download <a href="http://moneydance.com/other">here</a>. We're
working on a new preview build, and if you have installed the
Moneydance updater extension with "preview" selected you'll be
automatically asked to update when this is available.</p>
<p>Again, I'm sorry for the sync issue. It's been tough to pin
down, but we are working on an alternative.<br></p>
<p>Angie Rauscher<br>
Moneydance Support</p></div>Angie Rauschertag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582011-02-14T15:14:51Z2011-02-14T15:14:51ZCannot get Desktop App to see iPhone<div><p>Thanks Angie,</p>
<p>Dropbox is definitely the way to go.</p>
<p>Cheers,</p>
<p>Kit</p></div>kittag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582011-03-25T16:11:03Z2011-03-25T16:11:03ZCannot get Desktop App to see iPhone<div><p>Bump</p></div>kittag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582011-03-30T18:04:42Z2011-03-30T18:04:42ZCannot get Desktop App to see iPhone<div><p>Kit,</p>
<p>We're hard at work wrapping up Moneydance 2011, and then we'll
be pointing our efforts toward the iphone app. We'll definitely
post both on the forums and on our <a href=
"http://moneydance.com/blog/">blog</a> when the update and new sync
methods are available.</p>
<p>Angie Rauscher<br>
Moneydance Support</p></div>Angie Rauschertag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582011-03-31T04:11:15Z2011-03-31T04:11:15ZCannot get Desktop App to see iPhone<div><p>Thanks for the update Angie.</p>
<p>Cheers,</p>
<p>Kit</p></div>kittag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582011-04-12T21:09:24Z2011-04-12T21:09:24ZCannot get Desktop App to see iPhone<div><p>I've found that, as with several other iPhone apps, it helps to
turn off Bluetooth temporarily while synching MoneyDance from Mac
to iPhone. I'm still pretty new to MoneyDance, but this has worked
well for me. HTH.</p></div>sw.foster1tag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582011-04-13T04:07:54Z2011-04-13T04:07:54ZCannot get Desktop App to see iPhone<div><p>I don’t have Bluetooth turned on but thanks for the
idea.</p></div>kittag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582011-04-13T21:38:26Z2011-04-13T21:38:26ZCannot get Desktop App to see iPhone<div><p>I'm realizing that I didn't post my personal sync workaround on
this thread, so I'm doing so in the hopes that it might help some
of you. It's what I have to do every time I sync, but it works
flawlessly when I follow this routine.</p>
<ol>
<li>Open the Moneydance desktop program</li>
<li>Open the Moneydance app on your device</li>
<li>Close the Moneydance app on your device</li>
<li>Open the Moneydance app on your device and wait for about 30
seconds and the sync should occur.</li>
</ol>
<p>I am not certain why this works, and we are working on a new
syncing method which we expect will be much simpler and more
consistent. Please let me know if this makes the sync work for you,
if not we'll move on to the other troubleshooting
possibilities.</p>
<p>Please let me know if I can be of further assistance,</p>
<p>Angie Rauscher<br>
Moneydance Support</p></div>Angie Rauschertag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582011-04-22T20:24:15Z2011-04-22T20:24:16ZCannot get Desktop App to see iPhone<div><p>Thanks for working on a new solution for the iPhone
connectivity. I am eagerly waiting since I was never able to sync
find the device.</p></div>akot783tag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582011-04-27T16:40:20Z2011-04-27T16:40:20ZCannot get Desktop App to see iPhone<div><p>Hi all,</p>
<p>Another sync thing I'm realizing isn't in this thread- device
names containing an apostrophe are (sometimes) currently
problematic for setting up the initial sync. If you're having
problems setting up the connection between your device and
Moneydance, try renaming your device and it might help. I
personally needed to do this when setting up the connection between
my iPhone 4 and Moneydance. Hope this helps some of you,</p>
<p>Angie Rauscher<br>
Moneydance Support</p></div>Angie Rauschertag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582011-07-05T07:36:54Z2011-07-08T20:09:19ZCannot get Desktop App to see iPhone<div><p>I just encountered the syncing issue with my iPhone 4 running
OS4. I discovered that removing MD from the Multitasking bar, and
then relaunching MD on my iPhone, it will sync.</p></div>mikeymarktag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582011-07-09T21:09:45Z2011-07-09T21:09:46ZCannot get Desktop App to see iPhone<div><p>Checking in for a status on iPhone sync'g resolution....thx.</p></div>Mike Dtag:infinitekind.tenderapp.com,2009-01-14:Comment/24209582011-07-10T11:05:49Z2011-07-10T11:05:49ZCannot get Desktop App to see iPhone<div><p>The discussion has been started for almost a year. I have both
MoneyDance for iPhone and Handy Bank for Android. They both have
problem to synchronize with the desktop MoneyDance. Sometimes they
work but most of times they did not locate the phone. The update of
synchronization is highly anticipated since this issue has been
here for year.</p></div>angler