Error when trying to sync with dropbox
Hi there,
I can't sync my data with dropbox from today (1 Aug 2016). Moneydance show the following error - Authorization Error: java.net.UnknownHostException: api.dropbox.com. My application version
a. MacOS X 10.11.6
b. Dropbox 6.4.14
c. Moneydance 2015.6 (1299)
Appreciate your assistance. I need to sync my data. Thanks
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1 Posted by Ian O on Aug 01, 2016 @ 02:15 PM
Hi Saiful,
Sorry to hear about the issues you are experiencing. I can see you're are running a slightly outdated version of Moneydance. You can download the latest version of Moneydance here, which is build 1358. Can you upgrade to the latest version to see if this resolves the issue?
If, after upgrading, you are still unable to sync your data with the mobile app, please let me know and we can investigate further.
Ian O
Infinite Kind Support
2 Posted by azuanaa on Aug 02, 2016 @ 12:23 AM
Hi Ian,
Thanks for your reply. That seem to resolve the issue. Hope it will not
break again.
Saiful
3 Posted by David Hanley on Aug 02, 2016 @ 12:26 AM
Saiful,
Great to hear you're back up and running, please feel free to contact us for any additional support!
David Hanley
Infinite Kind Support
David Hanley closed this discussion on Aug 02, 2016 @ 12:26 AM.