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Getting an Authorization Error after syncing has worked well for months

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msvanhorn39

Oct 16, 2016 @ 09:28 PM

Moneydance no longer syncs over Dropbox. I receive the following error when I try run the sync process in the desktop version. I haven't run any updates or changes that I am aware of.

• 2016-10-16_17_23_20-Sync_Settings.png 12.8 KB

1. 1 Posted by Ian O on Oct 17, 2016 @ 07:00 AM

   

   Hi Mike,

   I would suggest reseting your sync settings and setting up the connection fresh. You can do this by disabling Dropbox syncing in Moneydance via File -> Syncing, then closing Moneydance and, using the Dropbox app or website interface, delete the .moneydancesync folder in your Dropbox folder, then re-open Moneydance and re-enable Dropbox syncing via File -> Syncing, then sign out of Dropbox syncing on the Moneydance app on your mobile device and reconnect and see if your data syncs correctly then.

   Please note that if you have any unsynced transactions on your mobile devices then this process will delete any unsynced transactions that you have on the app. You'll want to manually enter any of these transactions before following the above procedure.

   Please let me know if you continue to encounter issues.

   Ian O
   Infinite Kind Support

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2. System closed this discussion on Jan 16, 2017 @ 07:00 AM.