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CAN'T SYNC WITH MY IPAD

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dangestwick

Jan 28, 2017 @ 05:00 PM

I HAVE MD2017 AND I HAVE IT SYNCING WITH MY IPHONE JUST FINE. BUT I CAN'T GET IT TO SYNC WITH MY IPAD. WHEN I OPEN THE MD APP ON MY IPAD I SEE THE FOLLOWING 2 SCREENS AND I CAN'T DO ANYTHING ELSE. SEE THE ATTACHED 2 FILES. CAN'T FIGURE OUT WHAT I AM DOING WRONG.

PLEASE HELP

DAN GESTWICK

• IMG_2500.JPG 3.01 MB
• IMG_2501.JPG 2.27 MB

1. Support Staff 1 Posted by Jenny on Jan 30, 2017 @ 09:52 AM

   

   Hi Dan,

   On the screen that shows the 'Dropbox' title and icon, can you try selecting this Dropbox button at the top of the screen? This should take you to a new screen showing your data files, and you can then select the file to sync.
   If the app isn't working in this way, please advise and we can troubleshoot this further.

   Jenny
   Infinite Kind Support

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2. 2 Posted by dangestwick on Jan 30, 2017 @ 10:02 PM

   

   I got it working, thanks for the help. We can close this one out.

   Dan Gestwick

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3. Support Staff 3 Posted by Jenny on Jan 31, 2017 @ 10:16 AM

   

   Hi Dan,

   Great, glad to hear everything is working again. I'll close this discussion for now, but don't hesitate to get back in touch if you have further questions or need any assistance.

   Jenny
   Infinite Kind Support

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4. Jenny closed this discussion on Jan 31, 2017 @ 10:16 AM.