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Money Foresight doesn't allow a forecast more than x1 month

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AJ

19 Apr, 2019 12:36 PM

Please help.
I have a registered Moneydance program (V 2019.2 (1868)) and Money Foresight registered product that's over 12 months old.
Money foresight doesn't allow a forecast over several months like it was, it just changed overnight from working perfectly to starting money dance and launching money foresight and all the functionality to select a forecast for several months in the future are not available.
I've uninstalled Money Foresight and re installed it, assuming that it would ask me for a SW key which I have and all will be good, but I don't even get asked for a SW key when using Money Foresight for the first time after uninstall.

Please help, I'm so dependant on Moneydance and Money Foresight having the ability to review my accounts over 12+months in the future; without this functionality the whole package becomes very useless to me.

• Version_Numbers_for_Moneydance_and_Foresight.pdf 676 KB

1. 1 Posted by TonyRI on 19 Apr, 2019 01:03 PM

   

   Hi AJ,

   I ran into a very similar problem back in December 2018. Once I upgraded the Money Foresight Extension, it behaved as the unregistered version. There is a discussion on the matter and the developer of Money Foresight, Kevin Stembridge, gave a complete explanation of why it happened and how to fix things:

   https://infinitekind.tenderapp.com/discussions/moneydance-developme...

   I hope that this helps you to get going again.

   Regards,

   Tony (NOT from MD Support)

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2. 2 Posted by AJ on 19 Apr, 2019 01:31 PM

   

   HI Tony,
   Many thanks for the swift comment and support, appreciated.

   I have reviewed Kevin's comment from the link you supplied where Kevin makes some suggestions to resolve (6 Posted by Kevin Stembridg... on Dec 10, 2018 @ 11:30 PM posting).
   Unfortunately when I visit the Money Foresight webpage to get the link to downgrade my version (seems V42 is needed) all I get is another web page open up as a HTML (moneyforesight.42.mxt.html (3.42 MB) ) that's just a string of code and doesn't do anything (i.e. doesn't execute a command or launch into anything, just row upon row of developer code, not a program useable for a typical user like me??).
   Seems my issue is a little deeper perhaps??
   I've also posted the same issue into BitBucket so maybe Kevin can see the issue there...?

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3. 3 Posted by TonyRI on 19 Apr, 2019 01:45 PM

   

   Hi AJ

   If you have downloaded Moneyforesight.42.mxt file, don't try to open it yet.

   What you have to do next is go to the Moneydance app and click on "Manage Extensions", then go to the bottom left side of that window and choose "Add from File". Then navigate to the location where you saved the .mxt file and open it there

   That will put you back to version 42 of Moneyforesight and you should be all set.

   In any event, you've contacted Kevin and his responses are usually very prompt.

   Take care,

   Tony :)

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4. 4 Posted by AJ on 19 Apr, 2019 01:58 PM

   

   arghh, so close Tony.
   Followed your instructions which now makes perfect sense but upon adding the file from the manage extensions I then get an error message as follows;
   Error loading extension: java.lang.NoClassDefFoundError: javax/xml/bind/DatatypeConverter
   (Screenshot provided attached).
   I decided to remove whatever current version I had already in MoneyDance and closed the program, then relaunching, also did a Mac reboot to see if that would help; Error still there :(

   Thanks again for the very swift response Tony 
   AJ

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5. 5 Posted by TonyRI on 19 Apr, 2019 02:03 PM

   

   Yikes!

   You're welcome, sometimes things don't go as planned :(

   I'll fire an email off to Kevin.

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6. 6 Posted by TonyRI on 19 Apr, 2019 02:12 PM

   

   Just a thought, it's up to you. I did the upgrade to build 51 for $5, I wonder if older versions don't play nicely with MD 2019?

   I'm sure that Kevin will chime in soon

   I'll leave you now.

   Please don't worry, I'm sure that you will gain speedy resolution

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7. 7 Posted by AJ on 19 Apr, 2019 02:34 PM

   

   Unfortunately I don't get the opportunity to enter my Foresight SW key after removing it and re installing. So couldn't look to buy the SW again as I don't get the opportunity to enter the key, which is weird...
   Might also get the same problem after purchase so would rather downgrade to my original version to be safest for now with this issue.

   I did run a Java update seeing as Java was appearing (mentioned) in the error message I got, so downloaded the latest Java version, did a Mac restart to ensure the update is imbedded correctly on my Mac and started afresh in MoneyDance once again with Money Foresight.
   The error message was displayed once more upon loading up v42 onto my version of MoneyDance.
   Thanks again for your swift replies and support Tony - very much appreciated.
   A
   Br
   AJ

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8. 8 Posted by AJ on 19 Apr, 2019 02:36 PM

   

   attachments.

   • MacSWVersionMojave10-14-4.png 180 KB
   • Java8Update211Mac.png 189 KB
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9. 9 Posted by AJ on 19 Apr, 2019 02:39 PM

   

   Error Message in MoneyDance due to rollback of Money Foresight.

   • Error_Message.png 59.1 KB
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10. 10 Posted by Kevin Stembridg... on 19 Apr, 2019 07:58 PM

    

    Hi AJ,

    Sorry for all the trouble there. Looks like there are a lot of things going on.

    The NoClassDefFoundError you are now getting is occurring because versions of Money Foresight prior to v50 are not compatible with MD 2019. This is because some of the software that MF relies upon is no longer bundled with MD.

    What I would do is install the latest version of Money Foresight (v51) and I'll fix the issue with the one month limit. I can do this on the back end by extending your registration code. I just need to know what your code is. Or your email address. Could you let me know by emailing support at moneyforesight dot com.

    Sorry again for the hassle.

    And many thanks to Tony for the help.

    Regards,
    Kevin

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11. 11 Posted by AJ on 19 Apr, 2019 09:11 PM

    

    Hi Kevin,
    Yup, lucky me, I didn't even update MD to the latest version, it would seem this has updated itself somehow on my Mac...

    I've supplied all my details to you (to online support from MD), hopefully this will provide you with what's needed.
    Let me know when you have a resolve so I can download the latest version of MF with the full functionality i used to enjoy.
    Thanks for your troubles on this ;)

    Best regards,
    AJ

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12. 12 Posted by Kevin Stembridg... on 19 Apr, 2019 10:33 PM

    

    Hi AJ,

    I've given you some confusing instructions.

    Email addresses are blocked when you type them into these comments so I use a plain text version "support at moneyforesight dot com". Just replace 'at' with @, and dot com with .com.

    Cheers,
    Kevin

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13. 13 Posted by AJ on 20 Apr, 2019 09:11 AM

    

    Hi Kevin,
    Email has been sent as per your instructions.

    Thanks
    AJ

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14. Sean Reilly closed this discussion on 22 Apr, 2019 10:43 AM.