unable to connect to TD Bank online banking

David Bell's Avatar

David Bell

01 Aug, 2018 08:26 PM

Since the end of May 2018 I have not been able to connect to my account at TD Bank. I get the following error message

 communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: java.io.IOException: HTTP Error:400 Bad Request

How do I fix this?

  1. 1 Posted by Deb on 01 Aug, 2018 08:58 PM

    Deb's Avatar

    David- There is another thread about this problem. You might check that out although there has been no resolution. No one from IK has bothered to respond to any one one. So they are apparently not supporting this product anymore I would assume.

  2. 2 Posted by David Bell on 01 Aug, 2018 09:05 PM

    David Bell's Avatar

    The listing of banks lists TD Bank as "TD Bank Online - New” Why is there the word “New” in the Bank name?

  3. 3 Posted by Deborah Drummon... on 01 Aug, 2018 09:07 PM

    Deborah Drummond's Avatar

    When TD walked me through trying to get reconnected that was the one they said to use.

    And it was the one we had before the “update”.

  4. 4 Posted by David Bell on 01 Aug, 2018 09:09 PM

    David Bell's Avatar

    As I have many accounts with TD, please tell me what I should ask them in their tech department?

  5. 5 Posted by David Bell on 01 Aug, 2018 09:10 PM

    David Bell's Avatar

    Have you tried without the word NEW

  6. 6 Posted by Deborah Drummon... on 01 Aug, 2018 09:20 PM

    Deborah Drummond's Avatar

    Check the thread with this title below and look for my reply on July 17. from another thread below. If you put “TD” in the search box in IK discussion you will see them all.
    TD Tech support number is listed 800-493-7562.
    Can't get moneydance to connect to TD Bank

  7. System closed this discussion on 31 Oct, 2018 09:20 PM.

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