jrspokane's Avatar


14 Nov, 2018 11:15 PM

I am having trouble downloading acct from bank. It is second acct and first one works fine

  1. Support Staff 1 Posted by Tom Freeman on 15 Nov, 2018 12:27 AM

    Tom Freeman's Avatar

    Are these two accounts from the same bank? Which bank is it?

    When downloading two account from the same institution you have to set up each independently. One of the steps in setting up on-line banking is to map the online account to the moneydance account.

    Is this what you did and both accounts are downloading the same online account?

    Tom Freeman
    Infinite Kind Support

  2. Tom Freeman closed this discussion on 15 Nov, 2018 12:27 AM.

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