Cannot get Capital One accounts to update

Beverly Snyder's Avatar

Beverly Snyder

Nov 24, 2018 @ 12:29 AM

I am unable to get any of my Capital One accounts to update in Moneydance. I tried to disable and refresh the connection but, now, Capital One Bank is NOT one of the options. Capital One Investing is, but I don't think that is the same institution/holder of my accounts. Please help! I left Quicken because of these kinds of issues. I don't want to leave Moneydance too.

  1. 1 Posted by -Kevin N. on Nov 24, 2018 @ 12:44 AM

    -Kevin N.'s Avatar

    Hi Beverly,

    Look to this thread...
    http://help.infinitekind.com/discussions/online-banking/11396-downl...

    I'm afraid the news is not good.

    -Kevin N. (not a member of MD support)

  2. 2 Posted by Beverly Snyder on Nov 24, 2018 @ 01:17 AM

    Beverly Snyder's Avatar

    No. No it’s not. But it’s also what I was afraid of.

  3. System closed this discussion on Feb 23, 2019 @ 01:20 AM.

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