refuses ro recognize login info

devoredh64's Avatar

devoredh64

25 Dec, 2018 07:50 PM

Program keeps insisting my login info is invalid. It is not, I use it constantly. What is wrong? Does the trial version not allow online banking setup? In your available bank lineup, does not IU Credit Union refer to Indiana University Federal Credit Union?

  1. 1 Posted by dwg on 25 Dec, 2018 08:36 PM

    dwg's Avatar

    I'm a fellow user.

    Direct Connect - the system Moneydance uses for automatic downloading transactions - is a completely separate system to the Internet banking system you access via your browser. In many cases banks requires different username/password combination for this system and also in many cases require it to be specifically set up for you.

    See:

    http://help.infinitekind.com/kb/online-banking-and-bill-pay/direct-connect

  2. 2 Posted by devoredh64 on 25 Dec, 2018 08:53 PM

    devoredh64's Avatar

    Thank you. Sounds complicated and an “around the barn” approach compared to other programs.

      Dhd

    Sent from Mail for Windows 10

  3. 3 Posted by dwg on 25 Dec, 2018 08:58 PM

    dwg's Avatar

    Quicken uses a proprietary system called Web Connect - although it would be fairer to cal it Quicken Web connect that is able to use the data accessed via the internet banking site. This is a proprietary system so not open to other vendors.

  4. System closed this discussion on 26 Mar, 2019 09:00 PM.

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