tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/11712-ubable-to-download-citi-card-transactionsInfinite Kind: Discussion 2019-04-01T14:30:22Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/467257972018-12-28T21:57:46Z2018-12-28T21:57:48ZUbable to download Citi Card transactions<div><p>Is anyone else having trouble downloading Citi Card transactions? Mine stopped working about a month ago. I deleted the online banking profile and tried to recreate it, but that's not working either. The Moneydance console shows "Access Denied" from Citibank's server (I've checked that I'm using the correct password).</p>
<p>I'm using version 2017.10 (1706) on MacOS 10.14.2.</p></div>Jimtag:infinitekind.tenderapp.com,2009-01-14:Comment/467257972018-12-28T22:02:12Z2018-12-28T22:02:13ZUbable to download Citi Card transactions<div><p>Update: I just checked, and transaction downloads work fine in Banktivity 7 (sorry; between this issue and stock updates no longer working, I'm looking at other software). So the problem definitely seems to be specific to Moneydance.</p></div>Jimtag:infinitekind.tenderapp.com,2009-01-14:Comment/467257972018-12-30T19:43:22Z2018-12-30T19:43:22ZUbable to download Citi Card transactions<div><p>Open the Help->Show Console. Clear the console and then try to download Citi Card. Copy the results to a word processor, replace your account number with XXX's or something obvious and then post the results. (remove any other sensitive info).</p>
<p>Having the console window open when you communicate with he bank seems to include more info on the actual transaction.</p>
<p>That will help figure out what the issue is.</p></div>sthtag:infinitekind.tenderapp.com,2009-01-14:Comment/467257972018-12-31T14:24:50Z2018-12-31T14:24:50ZUbable to download Citi Card transactions<div><p>It's working again this morning. Sorry about the false alarm.</p>
<p>Now if I could only get stock quotes to work reliably and quickly. :)</p></div>Jim