tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/11757-citi-bank-accountsInfinite Kind: Discussion 2020-11-01T14:43:36Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/467440092019-01-03T04:17:32Z2019-01-03T04:17:32Zciti bank accounts<div><p>I'm a fellow user.</p>
<p>I would suggest you go to the console Window (Help --> Console Window) and see if there are any messages relating to connecting.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/467440092019-01-10T16:39:48Z2020-11-01T14:43:36Zciti bank accounts<div><p>I have encountered what seems to be the same issue as described in the previous post. I had been downloading my AT&T Universal Card ( a Citi credit card) with no problems. But, beginning in late December or early January I noticed that transactions were no longer downloading. So, I removed online banking from the account in Moneydance with the intention of setting it up again. But when I attempted to set up online banking again, I would get to the point where an account was to be selected but no account would be shown to select. I am using the most recent beta version of Moneydance.</p></div>johnnytag:infinitekind.tenderapp.com,2009-01-14:Comment/467440092019-01-11T15:32:00Z2019-01-11T15:32:02Zciti bank accounts<div><p>There are several OPEN conversations with this same problem including one from me. There is no response from IK on any of them which is disappointing. It's clear that something changed in late December / early January and the downloads are now broken.</p></div>jmtag:infinitekind.tenderapp.com,2009-01-14:Comment/467440092019-01-12T22:27:13Z2019-01-12T22:27:14Zciti bank accounts<div><p>I also have problems now downloading citibank transactions.</p>
<p>Sending message to <a href="https://www.accountonline.com/cards/svc/CitiOfxManager.do">https://www.accountonline.com/cards/svc/CitiOfxManager.do</a></p>
<p>OFXHEADER:100<br>
DATA:OFXSGML<br>
VERSION:102<br>
SECURITY:NONE<br>
ENCODING:USASCII<br>
CHARSET:1252<br>
COMPRESSION:NONE<br>
OLDFILEUID:NONE<br>
NEWFILEUID:NONE</p>
<p><br>
<br>
<br>
20190112142220.421<br>
fitzmikep<br>
*<br>
N<br>
ENG<br>
<br>
Citigroup<br>
24909<br>
<br>
QWIN<br>
2700<br>
<br>
<br>
<br>
<br>
1547331740421-17<br>
<br>
<br>
XXXXXXXXXXXX5072<br>
<br>
<br>
Y<br>
<br>
<br>
<br>
<br></p>
<p><<<<77<<<<<br>
connecting to: <a href="https://www.accountonline.com/cards/svc/CitiOfxManager.do">https://www.accountonline.com/cards/svc/CitiOfxManager.do</a> with method: POST<br>
Connecting to <a href="http://www.accountonline.com">www.accountonline.com</a><br>
acceptable protocols: TLSv1 TLSv1.1 TLSv1.2<br>
Saving certificate: 0<br>
subject: CN=<a href="http://www.accountonline.com">www.accountonline.com</a>, OU=Web Hosting Group, O=Citigroup Inc., L=New York, ST=New York, C=US, SERIALNUMBER=2154254, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.1.4.1.311.60.2.1.3=US, OID.2.5.4.15=Private Organization issuer: CN=DigiCert SHA2 Extended Validation Server CA, OU=<a href="http://www.digicert.com">www.digicert.com</a>, O=DigiCert Inc, C=US not after: Thu Jan 02 04:00:00 PST 2020 not before: Tue Aug 14 17:00:00 PDT 2018 filename: unknown_cert_0.der Saving file to /Users/fitz_michael/Library/Containers/com.infinitekind.MoneydanceOSX/Data/unknown_cert_0.der<br>
Connecting with https headers:<br>
POST /cards/svc/CitiOfxManager.do HTTP/1.1<br>
Content-Type: application/x-ofx<br>
Host: <a href="http://www.accountonline.com">www.accountonline.com</a><br>
Content-Length: 603<br>
Connection: close<br>
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Edge/15.15063<br>
Accept: <em>/</em><br>
Date: Sat, 12 Jan 2019 14:22:20 PST<br>
Accept-Language: en-us<br>
Cache-Control: no-cache</p>
<p>---end headers HTTP/1.1 403 Forbidden<br>
Server: AkamaiGHost<br>
Mime-Version: 1.0<br>
Content-Type: text/html<br>
Content-Length: 310<br>
Expires: Sat, 12 Jan 2019 22:22:20 GMT<br>
Date: Sat, 12 Jan 2019 22:22:20 GMT<br>
Connection: close</p>
<p>HTTP response headers:<br>
mime-version: [1.0]<br>
date: [Sat, 12 Jan 2019 22:22:20 GMT]<br>
server: [AkamaiGHost]<br>
content-length: [310]<br>
expires: [Sat, 12 Jan 2019 22:22:20 GMT]<br>
content-type: [text/html]<br>
connection: [close]<br>
Reading message from <a href="https://www.accountonline.com/cards/svc/CitiOfxManager.do">https://www.accountonline.com/cards/svc/CitiOfxManager.do</a></p>
<p>uh oh, we've gotten some OFX with no headers:<br></p>
<br>
<br>
<br>
<h1>Access Denied</h1>
<p>You don't have permission to access "http://www.accountonline.com/cards/svc/CitiOfxManager.do" on this server.</p>
<p><br>
Reference #18.b71a32b8.1547331740.5d89da1e<br></p>
<br>
<br>
BEGINRESPONSE>>>>><br>
<br>
<br>
<br>
<br>
<br>
<h1>Access Denied<br></h1>
<p>Reference #18.b71a32b8.1547331740.5d89da1e<br></p>
<br>
<p><<<<<<<<ENDRESPONSE<br>
Unhandled OFX message set: HEAD<br>
Unhandled OFX message set: BODY</p></div>Michael Fitz