BBVA Compass not downloading transactions

webyan's Avatar


03 Jan, 2019 11:52 PM

For the las three days I have been unable to download transactions from my BBVA Compass accounts. Here is the error message I get.

There was an error communicating with your financial institution. The details of this error are below.

Bank Name: BBVA Compass
Account: Checking Compass Ron & Toni
Account Number: (Acct number removed)

A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: Unexpected end of message while reading OFX header

I tried disabling the downloads on one account and re-setting up the account but it still gives me errors.

Any changes reported for BBVA Compass OFX connections?

  1. 1 Posted by webyan on 05 Jan, 2019 06:26 PM

    webyan's Avatar

    I realized the downloads stopped when I started running MD 2019.0 (1832) on my Mac. I rolled back to MD 2017.10 (1706) and my BBVA Compass transaction downloads are working again. So something in the new MD release broke the BBVA Compass downloads for me.

    I do have an old Mac Pro (early 2009) that runs Mac OS 10.11.6.

  2. 2 Posted by Mike98 on 06 Feb, 2019 04:14 PM

    Mike98's Avatar

    Same issue here @webyan. I forgot that I had updated to the 2019.0 version, and was getting the same error as you, as well as another error "Unsupported version" when I tried to disable then re-enable my BBVA Compass account in Moneydance. I'll try downgrading and see if that fixes it.

  3. System closed this discussion on 08 May, 2019 04:20 PM.

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