tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/1194-i-can-not-get-onto-my-bank-of-america-account-this-is-my-first-timeInfinite Kind: Discussion 2015-10-14T19:46:25Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/381928392015-10-14T19:37:30Z2015-10-14T19:37:30ZI can not get onto my Bank of America account. This is my first time.<div><p>I just spoke with Bank of America small business tech support
and they told me that Direct Connect is supported and that there
are no plans to discontinue it. I also had them verify that Direct
Connect is enabled in my profile, and it is. So why can't I see
Bank of America in the list of financial institutions in
Moneydance?</p></div>Robtag:infinitekind.tenderapp.com,2009-01-14:Comment/381928392015-10-14T19:46:24Z2015-10-14T19:46:24ZI can not get onto my Bank of America account. This is my first time.<div><p>Hi Rob,</p>
<p>Bank of America has, indeed, informed us that they are phasing
out support for Direct OFX Connections. We are working on
supporting alternative connection protocols to enable greater
access to online banking within Moneydance. There is not a timeline
for the implementation of a new system, however it is among our
higher priorities. In the meantime, the best way to get your
transactions into Moneydance is to use a web browser to download
them from your bank's web site. You can download into QFX, QIF, OFX
or OFC files (sometimes referred to as Quicken or MS Money files),
any of which will import cleanly into Moneydance. You can also open
your bank's download page directly (after entering the appropriate
address in the Account->Edit Account menu) by going to the menu
bar and selecting Online->Open Account Website.</p>
<p>Jerome<br>
Infinite Kind Support</p></div>Jerome