Error when setting up data transfer

Chris Murray's Avatar

Chris Murray

12 Feb, 2019 04:58 PM

Anyone gotten this error: I'm sorry, an error occurred: Untrusted Server Certificate Chain Occurs when "setting up online banking", and you either select the Financial Institution from the pull down list, or you try to set up manually.

  1. 1 Posted by Ethan on 13 Feb, 2019 12:09 AM

    Ethan's Avatar


    What bank are you trying to connect to? Is this for an account you previously had set up successfully in Moneydance, or are you trying to set it up for the first time?

    Infinite Kind Support

  2. 2 Posted by Murray Chris on 13 Feb, 2019 01:00 AM

    Murray Chris's Avatar

    The problem seems to be that things have changed from v2011(r2). New version doesn’t throw that error.

  3. 3 Posted by Ethan on 13 Feb, 2019 02:20 AM

    Ethan's Avatar

    Hi Chris,

    Thanks. We're still going to need to know the bank you are trying to connect to in order to be able to look into this further. If I'm misunderstanding what you are trying to do, please let me know exactly what you have clicked on when this error appears.

    Infinite Kind Support

  4. System closed this discussion on 15 May, 2019 02:30 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac