Integrated browser fails to import

jwalzer's Avatar


20 Feb, 2019 12:02 AM

I just installed 2019.1. In the past, I downoaded qfx files & imported them from my credit card account. I tried the integrated browser and it failed with the attached message. After this happened, I confirmed that I could still do it with my regular browser (Firefox) and it worked fine. What do you suggest?

  1. Support Staff 1 Posted by Ethan on 20 Feb, 2019 12:06 AM

    Ethan's Avatar

    Thanks for the information! I'll pass this on to our developers for their review. The internal browser is still in the beta phase, so we are collecting information like this to sort it out. Which bank are you trying to download from?

    Infinite Kind Support

  2. 2 Posted by jwalzer on 26 Feb, 2019 05:10 PM

    jwalzer's Avatar

    Sorry, I thought it would be clear from the file name: HVFCU Visa (also accessed through GoToMyCard).

  3. 3 Posted by laurent.guillau... on 27 Feb, 2019 02:05 PM

    laurent.guillaume's Avatar

    I got the same issue with my french institution
    If you need more input, sample files, etc...
    Regular manual import of the same file is working fine, just not working with the internal browser.

  4. 4 Posted by jwalzer on 20 Apr, 2019 06:30 PM

    jwalzer's Avatar

    Any news? It's been a couple of months.

  5. 5 Posted by TonyRI on 20 Apr, 2019 07:29 PM

    TonyRI's Avatar


    I'm not from IK Support, but have you updated since 2019.1.1855? There is a newer stable release on the download page 2019.2.1868. You can see if that helps.

    The internal browser is still in beta and the last official word that I saw on it was actually prior to Ethan's post:


    Tony (NOT from Moneydance Support)

  6. 6 Posted by TonyRI on 20 Apr, 2019 07:48 PM

    TonyRI's Avatar

    PS you can check your version by going to "Help > About Moneydance"

    Changes made since build 1855:

  7. System closed this discussion on 20 Jul, 2019 07:50 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac