downloading transactions

Bernarr Pardo's Avatar

Bernarr Pardo

20 Feb, 2019 10:18 PM

Get this message after entering in the login for my bank:

 An Error Occurred While Processing Your Request
We're sorry. While processing your request, we encountered a system-related error.

Your request was not processed.

If this error persists, please contact support.

  1. Support Staff 1 Posted by Ethan on 20 Feb, 2019 11:43 PM

    Ethan's Avatar

    Are you using the internal browser within Moneydance? If so, do you get the same result when using your main web browser? That will help to narrow down if the issue is with Moneydance's browser or your bank.

    Ethan
    Infinite Kind Support

  2. System closed this discussion on 22 May, 2019 11:50 PM.

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