Where is IK support staff?

serg.leo's Avatar

serg.leo

27 Feb, 2019 03:50 PM

What is going on? I don't see any official response to my issue that I've raised two weeks ago http://help.infinitekind.com/discussions/online-banking/12226-unable-to-sync-with-patelco-anymore . The IK team is just ignoring issues with the software and it makes me wonder about future of this product. At this moment the software become unusable, online sync is not working due to SSL handshake error and no acknowledgment or resolution provided by support team. This is totally unacceptable.

  1. Support Staff 1 Posted by Henry on 27 Feb, 2019 04:11 PM

    Henry's Avatar

    I apologize for the delay with your first support request.
    I have responded to the thread in the link you shared now.

    Henry
    Infinite Kind Support

  2. 2 Posted by serg.leo on 27 Feb, 2019 04:34 PM

    serg.leo's Avatar

    Thank you

  3. serg.leo closed this discussion on 27 Feb, 2019 04:34 PM.

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