tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/12415-where-is-support-staffInfinite Kind: Discussion 2019-02-27T18:31:09Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/470124172019-02-27T15:50:13Z2019-02-27T15:58:17ZWhere is IK support staff?<div><p>What is going on? I don't see any official response to my issue that I've raised two weeks ago <a href="http://help.infinitekind.com/discussions/online-banking/12226-unable-to-sync-with-patelco-anymore">http://help.infinitekind.com/discussions/online-banking/12226-unabl...</a> . The IK team is just ignoring issues with the software and it makes me wonder about future of this product. At this moment the software become unusable, online sync is not working due to SSL handshake error and no acknowledgment or resolution provided by support team. This is totally unacceptable.</p></div>serg.leotag:infinitekind.tenderapp.com,2009-01-14:Comment/470124172019-02-27T16:11:05Z2019-02-27T16:11:05ZWhere is IK support staff?<div><p>I apologize for the delay with your first support request.<br>
I have responded to the thread in the link you shared now.</p>
<p>Henry<br>
Infinite Kind Support</p></div>Henrytag:infinitekind.tenderapp.com,2009-01-14:Comment/470124172019-02-27T16:34:39Z2019-02-27T16:34:39ZWhere is IK support staff?<div><p>Thank you</p></div>serg.leo