Down load transactions to money dance 2023

Alan Zulberti's Avatar

Alan Zulberti

18 May, 2023 04:09 PM

How do I down load transactions from Schwab account?

  1. Support Staff 1 Posted by Maddy on 19 May, 2023 10:50 AM

    Maddy's Avatar

    Hi Alan,
    Thank you for contacting Moneydance support.

    Schwab supports automatic downloads via Plaid. This is a premium service that requires a subscription. You can find more information here.

    As your own a license key valid with Moneydance 2022 and 2023, you could subscribe at $4 monthly or $40 yearly.

    If you prefer not to subscribe, you could opt for manual downloads. Please find the steps for manually importing your data in this article.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    Maddy, Infinite Kind Support

  2. 2 Posted by AlanZulberti on 19 May, 2023 07:48 PM

    AlanZulberti's Avatar

    Hi Maddy,

    Thank you for your note. We are no small customer of Schwab and yet they
    treat their customers

    like ganisters. So, for the time being I'm going to back off from Schwab and
    they may loose an

    important customer.


    From: Maddy <[email blocked]>
    Sent: Friday, May 19, 2023 3:50 AM
    To: [email blocked]
    Subject: Re: Down load transactions to money dance 2023 [Online Banking

  3. 3 Posted by dtd on 19 May, 2023 10:05 PM

    dtd's Avatar

    just a user - as another significant customer of Schwab, I agree with you as to how they treat their customers...

    Going to only this thread, they discontinued OFX downloads with no notification to their customers. Moving to aggregators was for "security" according to them, but basically it was giving your data to other companies rather than to you.

    Also, they gave no recourse even on their website. The only format you can manually download is CSV files (vs. OFX/QFX/or even QIF), and CSV is useless for investment accounts.

    And that's just this subject! Schwab has gone downhill in the last ten years in almost all aspects, in my opinion.

    I'm currently (like this month) opening an account or two at Fidelity, and moving some of my assets from Schwab for company diversification. I'm considering yet another company as well.

    I am using Plaid/MD+ to download Schwab data, but don't like how Schwab is treating their customers overall - it's like customers are a commodity.

  4. 4 Posted by AlanZulberti on 22 May, 2023 12:54 AM

    AlanZulberti's Avatar

    Hi Maddy,

    Yes, it is very discouraging. We still have a house in Portola Valley where
    we used to live and I'm

    surprised I never crossed paths with Chuck as he lived very close to us. I
    met many others thought!

    One of my three carriers was in corporate finance and in my last couple of
    years I worked directly

    with the CEO of the company. As I dug more into the financial details, I
    noticed an opportunity to

    substantially increase our bottom line revenue. Ten percent of our products
    generated 90 percent

    of our revenue. We cut our product line in half and the cash flow increased
    out of sight. The company

    bought back all of its outstanding stock, bought a large office building on
    Market St. in San Francisco

    and have increased their business internationally. Three small paragraphs on
    one sheet of paper

    accomplished this.

    It's very sad to see a company like Charles Schwab slowly deteriorate. When
    companies don't take care

    of their customers, their customers gravitate towards greener pastures. It
    may take a while, but it

    looks inevitable at this point.

    Best regards,


    From: dtd <[email blocked]>
    Sent: Friday, May 19, 2023 3:05 PM
    To: [email blocked]
    Subject: Re: Down load transactions to money dance 2023 [Online Banking

  5. 5 Posted by tskramer64 on 31 May, 2023 01:05 PM

    tskramer64's Avatar

    So wait - my previous holdings in a TD Ameritrade brokerage account downloaded just fine in MD via Direct Connect, but since Charles Schwab acquired them and my TD Ameritrade account has been migrated to Schwab, you're saying that Direct Connect functionality has been removed and the only way to download via Online Banking is via MD+? If that is the case, I'll be switching brokers ASAP.

  6. 6 Posted by dtd on 31 May, 2023 09:08 PM

    dtd's Avatar

    just a user

    My impression is that TD Ameritrade is transitioning to Charles Schwab, but they are maintaining the direct connect concept AT THIS TIME.

    So, (and I speak with no particular knowledge), direct connect (probably) still works for you, but I wouldn't bet on that being long term.

    Let US know! That will help users/IK to tell everyone what is going on with this transition.

    So, overall, I'm not hopeful you will keep direct connect for "a long time".

  7. 7 Posted by AlanZulberti on 04 Jun, 2023 08:23 PM

    AlanZulberti's Avatar

    I've given up with both Schwab and Money Dance. Given our assets, it's a big
    loss for both.

    In the business world I learned a very long time ago that companies who do
    not take care of

    their customers, eventually end up going out of business. It's just a matter
    of time.


    From: dtd <[email blocked]>
    Sent: Wednesday, May 31, 2023 2:08 PM
    To: [email blocked]
    Subject: Re: Down load transactions to money dance 2023 [Online Banking

  8. 8 Posted by dtd on 04 Jun, 2023 09:10 PM

    dtd's Avatar

    just a user - Good luck in whatever you do. You've mentioned what Schwab did not do for you. May I ask what Moneydance did not do for you that caused you to reach that separate decision?

  9. 9 Posted by tskramer64 on 05 Jun, 2023 01:09 AM

    tskramer64's Avatar

    dtd, I confirmed Schwab does not currently support direct connect, and I do not wish to use an aggregator like MD+/Plaid, so I've moved my Schwab assets to E*Trade, and direct connect works like a champ.

    Regarding Alan's statement about "giving up" on MD, I share the frustration in that IK does not always listen to their customers, even when multiple paying customers request the same fix. I've requested the simple ability to sort the order of account names in the sidebar over 13 years ago (reference ticket #3066), it has received multiple votes, but no action on IK's part other than to suggest a band-aid of adding ASCII characters to the front of account names to force them to sort in the order you choose - very frustrating. If there was another Mac PFS alternative out there that wasn't subscription based and offered the basic features I need, I'd drop MD in a heartbeat.

  10. 10 Posted by dtd on 05 Jun, 2023 02:11 AM

    dtd's Avatar

    just a user - good points - you are not alone in your assertion.

    "Toto? What's that? Don't pull back the curtain! Ignore the man behind the curtain! I am the great and powerful Wizard of OZ!" (Or IK, whatever...)

    I think that's enough about my own opinion. I (and other users) do work more closely than you do with Sean/IK, and he does respond to us, but there are times we feel similar to your statement. [@Sean - don't throw down lightning bolts upon me!]

    P.S. I'm moving some of my Schwab accounts to Fidelity - but I see the "we will be moving from direct connect to other more secure and better for you methodologies soon".... Sigh.

  11. 11 Posted by AlanZulberti on 05 Jun, 2023 02:43 AM

    AlanZulberti's Avatar

    Thank you for your note, and yes you are correct. I clearly have more runway
    left behind me, than what remains in front of me.

    One of my three carers is aviation. In that world a decision that arrives
    one minute late has a terminal outcome and ending.

    Hence my decision to end my affiliation with Money Dance, albeit with

    Thank you for your note,


    From: dtd <[email blocked]>
    Sent: Sunday, June 4, 2023 7:11 PM
    To: [email blocked]
    Subject: Re: Down load transactions to money dance 2023 [Online Banking

  12. 12 Posted by dtd on 05 Jun, 2023 02:48 AM

    dtd's Avatar

    God speed. Safe skies. Take care.

  13. System closed this discussion on 04 Sep, 2023 02:50 AM.

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