Bob's Avatar


09 Feb, 2024 07:39 PM

Good Afternoon:

Long time user of MoneyDance. Switching banks to PeoplesBank Holyoke, MA. Received an error:

"There was an error communicating with your financial institution. The details of this error are below:
Bank Name: PeoplesBank - Holyoke MA

The error code reported by the server was 15510"

Can you help?


  1. 1 Posted by dwg on 09 Feb, 2024 09:33 PM

    dwg's Avatar

    I'm a fellow user.

    You do not say what method you are using but this is normally a Direct Connect error.

    This error has been seen when the bank requires you to take further steps to authorize your account for Direct Connect. It may need a response to an email message, using a particular web link that you have been sent etc.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac